Simon Murray
Experienced Team Manager with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Leisure Travel, Hotel Management, Foreign Languages, Accounting, and Tour Operators. Strong sales professional.
Dedicated Business travel consultant to a wide range of businesses, providing an exceptional and professional service, specialized in providing a fully comprehensive consultation to all our customers
Dedicated consultant to business travel to high end customers with precision and accuracy to a wide variety of businesses around the world.
• Management of a team of 15 people speaking 7 different languages serving global accounts • Account management, Client meetings to ensure a continuous and successful partnership • Implementation new and existing accounts covering all the technical aspects • Online implementation with online booking tools • Setting up KPI’s for staff ensuring sales targets and company procedures are followed • Client meetings to ensure a continuous and successful partnership • Analysing figures and setting KPI's for the rest of the team to ensure targets are achieved • Handling a variety of complaints to ensure continuity and client satisfaction.
Account executive – Dealing with daily requests for VIP Business travel clients. High standard customers, providing flights bookings, car hire, limo transfers, hotels, conferences.
Account Manager dealing with a wide variety of accounts from long haul travel to arranging meetings and events locally. Advanced use of Galileo and Amadeus GDS for groups and individual. Able to work under stress and focused. Dealing with the accounting side as well, reconciliation of the statements and invoices and debt chasing. Pro sales calls to new accounts to indentify new business. Follow up meetings face to face with existing clients to establish a solid relationship with the clients and to plan forward new business implementation.
Assistant Team leader, helping the Team leader with several tasks, from incentives for the team, P&L forecasting, business plan projections , allocations of accounts in the team, planning of tasks in the team. Sales focus group with Business development managers to plan joined actions to achieve common goals. Individual One on ones with staff members. Account Manager dealing with a wide variety of accounts from long haul travel to arranging meetings and events locally. Advanced use of Galileo GDS and Amadeus for groups and individual. Able to work under stress and focused. Dealing with the accounting side as well, reconciliation of the statements and invoices and debt chasing.
Account Manager dealing with a wide variety of accounts from long haul travel to arranging meetings and events locally. Advanced use of Galileo GDS and Amadeus for groups and individual. Able to work under stress and focused. Dealing with the accounting side as well, reconciliation of the statements and invoices and debt chasing.
Dedicated Business travel consultant to VIP costumers worldwide to all their travel needs, and events arrangements.
Account Manager dealing with a wide variety of accounts from long haul travel to arranging meetings and events locally. Advanced use of Galileo GDS and Amadeus for groups and individual. Able to work under stress and focused. Dealing with the accounting side as well, reconciliation of the statements and invoices and debt chasing.
Reservation agent – French/English speaking market • Call centre for the French and British market, arranging individual bookings, groups and tailor made tours. • Assistant to the customer care department