I have hands-on experience at Rituals and Superdry, excelling in customer service, achieving sales targets, and maintaining high shop floor standards. I’m adaptable, support team success, and thrive in fast-paced retail environments, ensuring every customer enjoys a welcoming and well-presented store experience.
In depth customer service (feel good experience) Team player, constantly covering sales or stocks wherever in needed. Pushing for sales and targets. Representative for brand marketing events. Assisting in new store opening and business owner visits. Working with returns, tills, online and store collections Available for covering other stores Shop floor standards, Making sure everything is presentable for customers
Role was to decide which organisations applying for the grant were suitable based on the criteria we created. I received training on the financial process of charities such as unrestricted/restricted funding and how to analyse applicant profiles. Public speaking and pitching ideas that contributed to final decisions. Continually meeting with organisations and alumni to better the Borough of Camden. Sensitivity to peers and situations that involve conversations of unemployment, racism etc. Time management skills, attending meetings and visiting funded organisations.
Meeting shop floor standards, constantly folding and making sure the clothes are presentable. Partaking in team challenges on shifts. Assisting in hitting targets. Working on tills, handling receipts, returns, online orders. Team worker, helping colleagues on and off the shop floor. Maintaining stock levels throughout my shifts.
Responsible for class of young children to do multiple sports activities throughout the day which required a lot of creativity and focus Effective communication skills, having to engage children constantly, I had to communicate and make sure I was listened to. Safeguarding making sure I was keeping children safe and healthy. Friendly and open, ensuring that the children always felt comfortable to talk to me and help them which allowed them to enjoy the sports better. Making sure everyone was involved and trying to aid the children who found certain sports difficult and excel them further.
Weekends dedicated to helping set up fun activities for marginalized children. Watching senior members focus on helping the parents have stabilised foundations for their children. Setting up events like father children day or going to the beach. Forming adaptive skills and early experience in a professional environment.