I have hands-on experience in premium and luxury retail, excelling in styling, visual merchandising, and one-on-one client service at Anthropologie and Chesca. I thrive in fast-paced environments, maintain high presentation standards, and am passionate about delivering memorable customer experiences in fashion retail.
Welcomed and checked in guests, managing wristband distribution for smooth entry. Distributed branded tote bags and provided event information to attendees. Supported the experience during a runway show and live performance, gaining direct exposure to fashion presentation and event operations.
Managed busy bottomless brunch service. Handling sections independently and providing attentive guest care.
Delivered one-on-one stylist sessions, supporting customers in finding flattering outfits for special occasions. Designed and implemented weekly window displays aligned with bestsellers and seasonal trends. Managed daily store operations, stock handling, and packaging of deliveries.
Praised by senior management for customer service in the fitting rooms, converting styling advice into sales. Achieved a £300+ sale through clienteling and product knowledge. Supported with stock replenishment, visual merchandising, and packaging of deliveries.
Worked across high-profile events and fast-paced venues. Developed strong interpersonal, multitasking, and cash-handling skills.