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Open to Permanent
Open to Permanent

Faiesha Fofana

Sales Assistant
About

Confident Sales Assistant with JD Sports experience, excelling in customer service, merchandising, and stock management. I leverage product knowledge and sales skills to boost profits while ensuring smooth operations and satisfied customers. Proficient in POS systems, loyalty programmes, and fostering customer relationships.

Previous Brands
JD Sports
Work Experience
SALES ASSISTANT
Nov ‘22 - Now
JD Sports

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs. • Accepted and processed cash, cheque, card and mobile payments using POS systems. • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases. • Assisted customers with signing up for store loyalty programmes and provided details about key benefits. • Fostered positive relationships with customers to enhance loyalty and retention. • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
Shopping centre
High street store
Product Category
Footwear
Womenswear
Menswear
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Client Advising
Upselling
Online orders fulfilment
Stock control
Store Maintenance
Open/closing store
Stockroom management
Product setup
Product labelling
Languages
English - Native
Arabic - Basic
Education & Training
Haberdashers Crayford Academy
Unknown - ‘23
psychology