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Open to Permanent
Open to Permanent

Utkarsh Salunke

Luxury Retail Sales Professional | Delivering Exceptional Client Experiences
About

I have strong experience in fashion retail, excelling in sales, customer service, till operations, and stock management across high street and premium brands. I adapt quickly to new environments, deliver engaging shopping experiences, and consistently build customer loyalty in fast-paced retail settings.

Previous Brands
Venchi
Armani Exchange
Zara India
Work Experience
Sales assistant
May ‘25 - Now
Venchi

Maintained tidy sales floor to enhance shopping experience. Participated in staff meetings contributing valuable insights for improvement. Dealt with returns, ensuring customer satisfaction. Promoted loyalty schemes to customers, enhancing brand loyalty. Upheld company policies whilst interacting with customers and colleagues. Handled cash transactions accurately maintaining financial integrity. Supported marketing initiatives by setting up promotional displays. Operated till systems correctly, ensuring accurate transactions. Boosted store reputation with excellent customer service skills. Operated cash registers with accuracy and processed cash and card transactions. Guaranteed high levels of customer satisfaction through product knowledge and attentive service. Built strong relationships with regular customers for repeat business.

Sales assistant
Oct ‘22 - May ‘24
Armani Exchange

Built strong relationships with regular customers for repeat business. Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift. Collaborated effectively with team members to meet sales targets. Addressed customer needs promptly, resulting in positive feedback and loyalty. Managed till operations smoothly, reducing waiting time for customers. Conducted daily inventory checks to manage stock levels accurately. Learnt about new products quickly, providing comprehensive guidance to customers.

Intern sales executive
Mar ‘21 - Aug ‘22
Zara India

Provided valuable support for successful company events and meetings. Delivered exceptional administrative support to senior executives during peak business periods. Prepared comprehensive reports to facilitate informed decision-making process. Conducted in-depth market research to understand consumer behaviour. Developed proficiency in various software applications with rigorous training sessions. Assisted senior staff in data analysis tasks to inform strategic decisions. Improved team communication by organising regular team meetings and discussions. Fostered positive relationships with clients for enhanced business reputation. Handled incoming calls and emails, ensuring prompt response.

Retail Experience
Retail Category
High street
Premium
Luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Storytelling
Styling
Upselling
Packaging
Client Advising
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Open/closing store
Health & safety
Store Maintenance
Stock control
Stockroom management
Cash register
Product demos
Transactions
Returns & Exchanges
Complaint handling
Aftercare
CRM
Languages
English - Native
Education & Training
University of east London
Unknown - ‘25
International Business Management
master
Shivajirao jhondale college of engineering
Unknown - ‘24
Mechanical Engineering
bachelor
Arun muchhala college of engineering
Unknown - ‘21
Mechanical Engineering
diploma