Yusrah Ali Khan
Hi everyone! A quick introduction, I’m a designer, visual storyteller and luxury brand marketing/ social media enthusiast. 2+ years of fashion retail (visual merchandising) experience and recently completed my MA, I’m looking to grow my career in fashion buying or social media marketing, the two things I’m most passionate about.
Main responsibilities: • To support daily retail operations and took the responsibility of visual merchandising across departments. • Train and support new staff members on customer service standards, tills, sales, and health & safety compliance. • Coordinate with team members and managers to manage stock flow, VM updates, and promotional campaigns in line with store guidelines, demonstrating strong time-management skills. Skills developed: • Executed engaging visual displays and styling layouts that support seasonal campaigns and improved customer experience using my trend forecasting skills and competitor insights. • Dealt with challenging situations calmly and professionally, demonstrating strong problem-solving skills. • Achieved sales targets with a passion for the brand's customers and products.
Main responsibilities: • To greet customers on arrival and assist them in any queries they may have. • Maintain high standards of the store and personal presentation, replenishment of products. • Being attentive to prevent theft of products from occurring. Skills developed: • Having clear communication between fellow staff members and loss prevention staff • Quality control and inventory management. • Being a team player and delivering exceptional customer service.
Main responsibilities: • Handling deliveries and ensure good visual presentation of clothing and home department. • Working at the tills, managing telephone and front-desk enquiries, Click and Collect. • Providing help and assistance to customers when needed. Skills developed: • Fire Safety Training, Handling travel-money, processing returns. • Being flexible when carrying out different tasks and help different departments when needed. • Attention to detail when handling products and visual merchandising.
• Designed a women’s handbag collection, incorporating market trends and technical expertise. • Conducted market research and coordinated with suppliers to ensure quality and timely delivery. Skills developed: trend research, competitor analysis, CAD software, and project management.
Summer internship, Designed a mini collection of leather handbags and also gained experience in Buying operations.