Experienced retail sales assistant with strong customer service and teamwork skills from The Perfume Shop. Confident achieving KPIs, supporting store operations, and providing product advice in luxury beauty and fragrance retail. Adaptable, quick with numbers, and ready to contribute positively in fast-paced retail environments.
Pushed store related KPIs well enough to impress key management staff. Displayed solid and engaging customer service skills and teamwork. Developed strong product knowledge to enhance customer purchasing decisions.
Supported and encouraged participants, helping to create a welcoming and engaging environment. Assisted with event organisation by relaying key information and providing guidance to attendees.
Collected, analysed, and organised data using spreadsheets, demonstrating strong attention to detail and efficiency — skills valuable for stock management and till operations. Maintained clear and professional communication through email platforms, promoting initiatives to schools and grassroots clubs, showcasing strong customer service, outreach, and teamwork abilities.