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Open to Permanent
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Distinguish Ikem

Motivated and reliable, I’m eager to learn, take on challenges, and contribute while delivering excellent service daily.
About

Experienced retail sales assistant with strong customer service and teamwork skills from The Perfume Shop. Confident achieving KPIs, supporting store operations, and providing product advice in luxury beauty and fragrance retail. Adaptable, quick with numbers, and ready to contribute positively in fast-paced retail environments.

Previous Brands
The Perfume Shop
Passion4Fusion (P4F)
Heart of Midlothian plc
Work Experience
Christmas Sales Assistant
Sep ‘25 - Dec ‘25
The Perfume Shop

Pushed store related KPIs well enough to impress key management staff. Displayed solid and engaging customer service skills and teamwork. Developed strong product knowledge to enhance customer purchasing decisions.

Volunteer
Sep ‘24 - Now
Passion4Fusion (P4F)

Supported and encouraged participants, helping to create a welcoming and engaging environment. Assisted with event organisation by relaying key information and providing guidance to attendees.

Community Outreach Assistant
Aug ‘24 - Nov ‘24
Heart of Midlothian plc

Collected, analysed, and organised data using spreadsheets, demonstrating strong attention to detail and efficiency — skills valuable for stock management and till operations. Maintained clear and professional communication through email platforms, promoting initiatives to schools and grassroots clubs, showcasing strong customer service, outreach, and teamwork abilities.

Retail Experience
Retail Category
Luxury
Work Environment
Shopping centre
Product Category
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Cash register
Online orders fulfilment
Open/closing store
Order preparation
Store Maintenance
Languages
English - Native
Yoruba - Basic
Education & Training
Edinburgh Napier University
‘23 - ‘26
BSc Degree
Software Engineering
West Lothian College
‘22 - ‘23
HNC
Computing