About
With diverse experience in customer service roles at Ticketmaster and as a Bartender at Moseley Folk, I'm adept at enhancing the retail environment for customers. Skilled in complaint handling, transactions, and inventory control, I thrive in dynamic settings, offering flexibility and dedication to every task.
Previous Brands
Moseley Folk
Off to Work Agency
Ticketmaster
Work Experience
Cleaner
Jul ‘22 - Jan ‘23
Off to Work Agency
Worked at an agency between university work, mostly cleaning including events such as the commonwealth games but only rarely.
Customer Assistant
Jun ‘22 - Sep ‘22
Ticketmaster
Worked remotely as a customer assistant completing tasks such as email responses, ticket correction, phone calls etc.
Bartender
Jun ‘21 - Aug ‘21
Moseley Folk
Worked as a bartender for events such as Moseley folk, pink moon, access etc.
Retail Experience
Retail Category
High street
Work Environment
Department store
Boutique
Shopping centre
Pop-Up
Flagship store
High street store
Outlet
Travel retail
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Client Advising
Transactions
Cash register
Packaging
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Order preparation
Open/closing store
Languages
English
Education & Training
Bishop Challoner Catholic College
‘20 - ‘22
A-Level or equivalent in History, Law, English Literature
Bishop Challoner Catholic College
‘18 - ‘19
GCSE or equivalent in English literature - 7 English language - 7 Computer science - 6 Physics - 6 Biology - 6 Chemistry - 7 French - 5 History - 7 Religious Education - 7