Roula Bou Issa
With extensive experience in duty-free retail at Charles de Gaulle Airport, I specialise in luxury retail, particularly in cosmetics and fashion. I have also worked in premium leather goods with global brands, as well as in footwear with names such as Gazabat, in renowned department stores like Printemps and Le Bon Marché. My expertise goes beyond beauty, extending fully into the world of fashion. I excel in public relations and in building strong client relationships, having spent most of my career serving VIP customers. This has given me exceptional skills in delivering personalised, high-end shopping experiences for discerning clients in fast-paced environments.
I'm currently working with WaterDrop.at WESTFIELD CNIT
I was working for an international shoe brand ( le printemps). It was a very beautiful experience for me—truly something I enjoyed. However, it didn’t last very long, as it was just a pop-up store.
I worked for this international Italien brand ( Bon Marché), where I was responsible for several key areas. I managed operations, trained the team on how to use the embroidery machine, and provided front-of-house training. I also handled storage and inventory management from A to Z. On top of that, I took care of the merchandising, including window displays and everything related to the visual presentation of the store. I truly did everything from start to finish.
Specialized sales advisor in luxury products, cosmetics, leather goods, and clothing, with enriching experience at Charles de Gaulle Airport. Passionate about the world of fashion and high-end products, I've had the opportunity to provide personalized and attentive service to a demanding international clientele. My role involved advising and guiding clients in their choices, highlighting the unique features of products, and creating an unforgettable shopping experience. Through my expertise and ability to understand individual client needs, I've contributed to enhancing the airport's reputation as a premier shopping destination for luxury items.
During my tenure as a Medical Aesthetician, I operated various aesthetic machines for treatments such as permanent hair removal, hydrafacials, and more. My extensive knowledge of skincare treatments allowed me to provide exceptional service to clients. Additionally, I excelled as a professional sales advisor for cosmetic products, leveraging my expertise to recommend suitable skincare solutions. My experience in the field has equipped me with the skills to deliver top-notch aesthetic services and expert guidance in cosmetic sales.
As the founder and manager of *Roula's Institut de Beauté*, I successfully led a team of five employees specializing in aesthetic services for both men and women. In addition to my management responsibilities, I was actively involved in providing aesthetic services, delivering personalized treatments and advice to our clients. My commitment to service excellence and passion for the beauty industry enabled me to play a key role in the success and growth of the business.
Facilitating travel aboard His Majesty the King of Kuwait, Jaber Al Sabah's private jet, accompanying various ministers and deputies on their international trips to over 30 countries. Alongside official travels, specialized in cross-border commerce, particularly in luxury sectors including bags, eyewear, accessories, perfumes, and jewelry. Tailoring offerings to meet specific client demands in each destination.