Imran Rabbani

Sales Associate: • Proficiency in effectively engaging with customers, addressing their inquiries, and ensuring a positive shopping experience. • An in-depth understanding of the products or services to convey their features and benefits to customers. • Strong verbal and written communication abilities for clear and concise interactions with customers. • Familiarity with various sales methods, including upselling, cross-selling, and closing sales to maximize revenue. • The ability to resolve customer issues, handle returns, and address complaints through effective problem-solving and conflict resolution. • Competency in using cash registers and computerized sales systems for transaction processing and inventory management. • Keeping the sales area tidy, well-stocked, and optimizing merchandise presentation. Stock Management: • Proficient management of inventory levels, including monitoring, restocking, and preventing overstock or understock situations. • Maintaining precise records of stock levels, orders, and returns using inventory management software. • Efficiently organizing and labeling products for easy retrieval, minimizing errors.

Sales, Stock, Design, Delivery, Marketing, Finance: Sales: • Responsible for making sure all orders are fulfilled within a certain period. • Managing customer expectations delivering a quick and quality garment whilst maintaining a high standard of professionalism and communication • Excellent customer negotiation and service skills to deliver satisfactory responses to any queries Stock: • Managing and labelling orders to be delivered within the same or next day • Responsible for correct recordings of orders and resolving any issues that may arise

• Researching current design trends • Implementing the new website designs • Implementing the website's visual imagery that meets the client's requirements and deadline • Designing & managing a website that is user friendly, effective, and appealing • Search Engine Optimisation • Proofreading content and grammar and making changes where necessary • Testing the website to ensure it is working professionally Online Service: • Quick and informative responses to customer questions and complaints • Directing customers to the correct department to ensure satisfaction Google Page Editor: • Rewriting how the business is displayed on google to ensure the most clicks and conversions • Organising all photos so the company looks professional and appropriate • Responding to all customer reviews and complaints to make sure customers are satisfied and to accomplish company loyalty Photographer: • Utilising a phone and professional camera to gather professional photos for the business • Excellent understanding of lighting and positioning to ensure all photos are up to standard with client requirements