Greetings to my readers, My name is Philippe Hugot and I'm an operational General manager in distribution/retail (fashion, Cosmetics, restaurants, in France and abroad). Today I have 4 main skills: Management of a P&L with a high degree of autonomy, management of large multicultural and multidisciplinary teams, a great capacity for adaptation and resilience and commercial development. My plan is to join a dynamic company with an ambitious and stimulating project as Managing Director or BU Director.
Development of a network of 15 experiential locations (restaurants, bars and clubs). Management of 15 site managers and 3 head office managers. ◽ BtoB development strategy: building the offer and responding to calls for proposals. ◽ Implementation of targeted operations on management ratios (sales margin, staff costs), customer satisfaction (loyalty programme, IT reservation and tracking system, Google reviews), optimisation of internal processes (accounting and collection software) and cash flow (renegotiation of bank loans).
Development of Galerie Lafayette’s German subsidiary: multicultural teams (400 people) and management of a CODIR with 8 directors (sales, purchasing, marketing, finance, HR, back office, security). ◽ Full P&L responsibility and key contribution to 3-year strategic plans. ◽ Management and monitoring of Retail and Clienteling KPIs, with proposal and implementation of action plans to optimize them. ◽ Development and implementation of a 360° commercial strategy (assortment, marketing, purchasing, sales). ◽ Design of premium offerings and optimization of product life cycles. ◽ Successful deployment of projects related to Retail Excellence, omnichannel services, Clienteling & CRM, and Customer Experience, with a particular focus on developing foreign clientele and VICs (Very Important Clients). ◽ Supplier negotiations. ◽ Review of organizational structures to enhance subsidiary profitability and financial performance.
Successive management of 5 Galeries Lafayette department stores: Châteauroux, Beauvais, Évry, Grenoble and Nantes. Management of sales areas ranging from 1,800 to 15,000 m² - Teams of 50 to 200 staff. ◽ Leadership in strategic contexts linked to management or customer satisfaction. ◽ Commercial development and managerial dynamics. ◽ Improving profitability. ◽ Store transformation - Reallocation of floor space and new organisation chart. ◽ Deployment of loyalty programmes and Luxury/Premium offers. ◽ Management of teams and social dialogue.
Responsible for the profit unit: sales policy, sales targets and financial profitability. Recruiting, training and supervising a team of 18 employees.
In charge of the non-food sectors for the creation and development of 3 hypermarkets. Team of 120 people at three sites (Warsaw, Gdansk and Lodz). ◽ Recruitment and training of teams in the Group's tools and processes. ◽ Identification of potential employees for positions of responsibility. ◽ Construction of a bazaar and textiles offer with purchasing. ◽ Competitive intelligence to anticipate market trends and identify growth opportunities for the department.
Responsible for the operational and financial performance of the non-food sector of a Géant Casino. Team of 15 people.
Working with Philippe is a pleasure because he is intellectually lively, courageous, and proactive.