Over 10 years of extensive customer service and administration experience gained through working in Retail, Corporate and Hospitality sectors. Confident, professional friendly and focused on eficiency and quality of service. Cares about each client's needs and self-motivated to consistently provide first-class results. Creative, and a detailed planner who is looking for a role in Retail.
Assisted swim instructors Ensured patrons adhered to rules and guidelines Teaching young learners swimming techniques Providing support to learners Helping to improve swimming confidence
•Provided end of life care for a family member •Dedicated to meticulously administering medication and navigating treatment schedules with close attention to detail
Developed planning and scheduling skills in a collaborative customer-facing environment at fast-paced Bay Area and London flagship locations •Worked closely with other team members to complete objectives and achieve goals, took on a leadership role and honed clear communication and delegation skills •Focused on being resolution oriented and diplomatic with customer relations •Held additional responsibilities as a cashier
Sold luxury fashion items for exclusive boutique clothing brands. •Resolved customer queries using active listening and problem solving skills. •Processed new orders and refunds in line with company standards.
Participated in various projects, such as television advertisements, magazine promotions and fashion catwalks to promote products. •Worked closely with directors, designers, photographers and fashion coordinators to produce desired looks for photoshoots.
Completed accurate data entry, employing meticulous attention to detail. •Answered phones and performed clerical ofice functions. •Performed administrative tasks, document management and report development for inter-departmental use.
Anticipated and addressed guests' service needs. •Managed front-of-house operations efectively and eficiently. •Used outstanding communication and relationship-building abilities to provide warm, friendly customer care.