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Saba Rasheed

customer service representative
About

With a solid background in retail at Deluxe and Multifabric, I've honed skills in customer service, cash handling, and time management. My multilingual capabilities in English, Urdu, and Punjabi enable me to thrive in diverse settings.

Previous Brands
Deluxe
Multifabric
Work Experience
Customer service
Jan ‘22 - Apr ‘23
Deluxe

• Delivered exceptional customer service, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction. • Effectively handled cash transactions and maintained accurate records, demonstrating strong attention to detail. • Utilized excellent communication skills to interact with customers and colleagues, fostering positive working relationships. • Demonstrated exceptional time management skills in fast-paced environments, consistently meeting deadlines and targets.

Customer Service Representative
Jan ‘21 - Dec ‘21
Multifabric

Work Experience: Customer Service Representative Multifabric Pietermaritzburg, south Africa Jan 2021– dec 2021

Retail Experience
Retail Category
Other
High street
High-end luxury
Premium
Luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
High street store
Travel retail
Other
Outlet
Pop-Up
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
CRM
Aftercare
Complaint handling
Storytelling
Product demos
Styling
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Client Advising
Product labelling
Product setup
Delivery processing
Inventory control
Stock control
Stockroom management
Store Maintenance
Health & safety
Order preparation
Open/closing store
Languages
English
Urdu
Punjabi
Education & Training
Varsity College
‘18 - ‘20
Bachelor of Accounting