I am an experienced Sales Associate at Superdrug, skilled in customer relationship building and sales achievement with personalised recommendations. I excel in team collaboration, transaction handling, and adapt seamlessly to fast-paced retail environments, enhancing communication with basic French and English proficiency.
• Customer Relationship Building: Developed strong relationships with a diverse customer base, providing exceptional service and resolving issues efficiently to ensure positive shopping experiences. • Sales Achievement: Consistently exceeded sales targets by offering personalized product recommendations, upselling complementary items, and tailoring solutions to individual customer preferences. • Product Expertise: Gained in-depth knowledge of makeup, skincare, and health products, delivering expert advice to enhance customer satisfaction and promote brand loyalty. • Till & Transaction Proficiency: Operated tills and handled transactions accurately, maintaining smooth store operations during busy periods. • Team Collaboration: Actively supported colleagues during high-demand shifts, contributing to a positive team environment and seamless store operations. • Adaptability & Problem-Solving: Strengthened adaptability and problem solving skills, thriving in a fast-paced retail environment and consistently meeting customer needs.