Maggie Fricke

• Clients - One-on-one interaction with clients, kept records of repeat clients, personally handled client’s sales transactions, took requests for Special Orders. • Special Orders – Saved the store money by not needing an OTB budget. Updated SO brand list. Maintained a good rapport with brand wholesalers to successfully fill our clients SO needs. Extensive PO correspondence. • Personal Shopper/Stylist - Successfully personal shopped for clients using their past purchasing history and measurements. • Alterations - Personally attended to client’s alteration needs by pinning, measuring, altering, and personally delivering said garments to clients. • Inventory - inventory set-up, reconciliation of lost items from inventory reports. • Product Knowledge - Specialized in denim jean fits for any body type by attending fit meetings facilitated by the wholesalers. • Voted Aspen Times Best Clothing Store – Contributed to making Pitkin County Dry Goods Aspen’s best clothing store for 15 consecutive years…which happens to be the duration of my employment there! • Merchandising – Collaborated with store buyers to rebuild display fixtures and completely rebuilt, shelved, and merchandised our denim wall.

• Press releases • Public relations • Event planning • Graphic design of website, brochures, car stickers, bumper stickers, yard signs, buttons, pencils, etc. • Budget - campaign finance, purchasing and reporting to the IRS

• Ran the Teller Line accurately while tending to customer needs. • Opening and closing accounts. • Concise knowledge of our bank account products and interest rates. • Paid and/or returned non-paid check items. • Researched missing checks and other requested items. • Passed bankers tests required from bank headquarters. • Successfully managed the bank when left completely alone.

• “First Face of Aspen” - greeted visitors in a world-class, concierge-like manner • “First Voice of Aspen” - answered and directed all incoming phone calls • Compiled and produced informational documents to present to employees, concierges, tourists, newspaper staff and prospective investors via direct mail or email and constantly updated events on www.aspenchamber.org • Mailed brochure requests with “Welcome to Aspen” cover letter written by the ACRA President • Met the requests of the ACRA Board of Directors • Managed and trained employees • Organizing and ordered office materials • Successfully onboarded new ACRA memberships, retained existing ACRA memberships and maintained the ACRA Membership database • Public relations • Event planning • Improved the efficiency of the ACRA office by 85%

• Answered outcoming and incoming phone calls of the property using the renowned Ritz-Carlton verbage • Tended to hotel guests needs by directing them to the appropriate departments • Took wake-up call requests • Took reservation calls and booked their room reservations • Aided in the transition from The Ritz-Carlton into the ITT Sheraton Luxury Collection – St. Regis (I was the only PBX Operator at the time of the transition, and I managed to field all of the concerned customer calls!)

I am a freelance/commissionable artist who can draw and paint anything a client requests! My main medium is watercolor, but I can also produce with acrylics, pen-and-ink, and pencil. My communication skills allow me to create the desired artwork my clients are paying me to create by discussing details and providing them with rough sketches and a timeline. I have never had a dissatisfied customer!

• Checked guests in and out of the hotel in a courteous and professional manner to best represent the hotel • Tended to the PBX switchboard • Took reservations • Managed the money drawers • Tended to all of our guests needs and developed personal relationships with many of our guests!