Anna Itani
I have hands-on experience delivering excellent service in busy café and retail settings, including supporting sales in a jewellery shop. I’m adaptable, reliable, and skilled in customer assistance, payments, and store operations, with flexible availability for dynamic retail teams during weekends and school holidays.
Gained experience in a high-end café environment with a strong focus on professionalism and exceptional customer service; Assisted with front-of-house duties while maintaining high presentation and hospitality standards; Developed confidence working within a premium café setting and delivering a welcoming customer experience; Learned the importance of attention to detail, teamwork, and efficient service during busy periods; Adapted quickly to new tasks and demonstrated a positive and proactive attitude when supporting the team
Assisted with customer service and order taking; Prepared hot drinks, juices, and smoothies and iced coffees; Handled customer interactions in a professional and friendly manner; Helped maintain a clean, welcoming environment; Developed strong teamwork and communication skills in a fast-paced setting
Served customers in a busy café environment; Prepared drinks and maintained high presentation standards- began to learn coffee skills; Took orders and supported day-to-day café operations; Maintained cleanliness and hygiene standards including closing procedures; Worked efficiently as part of a team during busy periods; experince in retail as there was a small jewlerry shop inside- helped as a sales assistant and took their payments
Anna is reliable, friendly and professional. She is responsible and works well with both customers and colleagues. She has a positive attitude, is always willing to help, and carries out her duties to a good standard.