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Ayobami Odepidan

I have an educational background in Marketing communication and have a strong back ground in client facing roles.
About

A commercially aware BA Marketing Communication graduate with a strong background in customer service and affiliate networking. Able to adapt well to any given environment by leveraging outstanding problem solving, planning and communication skills. Seeking an opportunity to expand on theoretical knowledge in Marketing and Communication. My skills enable me to advise, influence and strengthen partnerships with clients. I

Previous Brands
Adidas London
Awin London
Indulge Beauty
Office Shoes Westfields
Work Experience
Global Account Consultant
Sep ‘21 - Now
Awin London

Assisting clients with enquires •Performing monthly and quarterly Gap Analysis & QBR •Teaching new advertisers how to navigate the UI •Sharing relevant data to clients within their sector •Producing Power BI reports •Performing benchmarking on program •Strategically planning growth strategies for advertisers •Connecting advertisers with best suited publishers •Assisting with brands quarterly and year plan •Helping form partnerships between both advertisers and publishers

Customer Service
Oct ‘19 - Jan ‘20
Adidas London

Delivering outstanding end-to-end customer service to promote brand loyalty and customer experience •Liaising with customers to facilitate the procurement of suitable apparel and footwear •Serving as the first point of contact for all customer queries and concerns, providing efficient and professional feedback

Sales Representative/Visual Merchandising
Nov ‘18 - Mar ‘19
Office Shoes Westfields

Maintaining sufficient stock levels and organising new stock to be placed on the floor •Increased customer engagement by designing eye catching displays to highlight merchandise •Maximised efficiency by analysing online click and collect orders and ensuring that they were prepared for collection •Liaised with customers to assist with online purchases

Sales Assistant
Dec ‘17 - Feb ‘18
Indulge Beauty

Increased sales by demonstrating new products and upselling merchandise where possible •Assisting customers in procuring suitable beauty treatments and cosmetics •Successfully dealt with online enquiries in a professional manner •Promoted customer satisfaction by performing sales and refund transactions

Languages
English - Fluent
Location Preference
Open to relocation
Work Pattern
Full-time
Part-time
Employment Preference
Freelance Assignments
Hourly Consulting
Permanent Positions
London, UK