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Christian Maher

Managing Director | Commercial Director | Merchandising & Buying Director
About

Senior commercial leader with 20+ years in fashion and retail, from luxury (La Perla, Coach) to British high street and mass-market (Mistral, GAP), spanning the full commercial remit: buying, merchandising, e-commerce, performance marketing, wholesale, sourcing, and international expansion. Operating experience across businesses ranging from sub-£10M to €100M+ in scale, across EMEA, APAC, and North America, and across publicly listed, PE-backed, and owner-managed environments. Operating board experience at La Perla (global) and Coach (EMEA), with proven investor and shareholder engagement through periods of strategic change.

Previous Brands
Mistral Retail Limited
Popgear
La Perla
Coach
Gap Inc.
Fourth and Towne
GAP
Barneys New York
Work Experience
Commercial Director
Jul ‘23 - Jan ‘25
Mistral Retail Limited

British high street womenswear brand. Recruited to lead a full commercial turnaround of a stagnating £9M business, restructuring the team, rebuilding the supplier base, and repositioning the brand for sustainable growth. • Owned group commercial strategy and quarterly performance reporting to the founder, including annual planning across sales, marketing, assortment, trading calendar, and inventory. • Led and developed a 30+ person cross-functional team spanning buying, merchandising, marketing, e-commerce, logistics, sourcing, wholesale, and retail operations. • Rebuilt the wholesale channel from near zero, opening 25 UK accounts (including John Lewis and Debenhams Marketplace) and launching across Germany, Austria, Italy, and Sweden. • Overhauled demand planning and markdown strategy, taking full-price sell-through from 50% to 75% and lifting gross margin by 5 points, turning a discount-dependent business into a commercially disciplined, growth-ready brand, with sales up 9.5% over 24 months. • Directed £500K annual paid media investment (Google Ads and Meta) alongside agency partner, delivering 4x ROAS and driving +15% traffic growth and +5% LTV improvement. • Inherited an over-concentrated supplier base of just 2; restructured to 8 partners across Europe and Asia, cutting production costs by 5%. • Oversaw store fleet strategy including performance reviews, lease negotiations, and store fit-outs.

Managing Director
Apr ‘21 - Dec ‘22
Popgear

D2C arm of Fashion UK, a £200M+ global licensing group holding rights to Universal, Disney, Hasbro, and LEGO, partnering with Tesco, Primark, Zara, and Sainsbury's. Recruited as MD to lead a full turnaround of a marketplace-dependent £8M business and rebuild it as a digital-first, owned-channel model. • Owned full P&L, balance sheet, and cash flow across UK and US entities, reporting quarterly to the owner of Fashion UK on D2C performance, technology investment, and international expansion. • Grew revenue from £8M to £9.2M while fundamentally shifting the business model, reducing marketplace dependency from 90% to 50% and driving the balance through owned channels, significantly improving margin. • Directed £800K annual paid media budget across Google Ads (Search, Shopping) and Meta at 3.5x ROAS, running Google Merchant Center end-to-end to drive profitable acquisition and accelerate the shift from marketplace to owned channels. • Delivered end-to-end technology transformation: migration to Shopify Plus and WMS integration of Cin7, enabling marketplace expansion on eBay, Amazon, TikTok, and Walmart. • Implemented Klaviyo CRM and ran email and SMS lifecycle flows across welcome, abandoned-cart, and win-back journeys, lifting repeat-purchase rate and customer LTV. • Managed strategic licensor partnerships (Disney, LEGO, Universal, Roblox, Netflix), aligning product development, marketing investment, and financial targets. • Ran warehouse and fulfilment operations across UK and US sites, managing third-party logistics, courier, and platform cost bases to protect margin. • Ran warehouse and fulfilment operations across UK and US sites, managing third-party logistics, courier, and platform cost bases to protect margin. • Launched new international entities in the US and Netherlands, enabling expansion into Amazon US, Walmart, and Bol.com.

Global Buying & Merchandising Director
Sep ‘18 - Dec ‘19
La Perla

Global luxury lingerie brand with a €100M+ omni-channel business spanning retail, e-commerce, wholesale, and concessions across EMEA, APAC, and North America. • Led a buying and merchandising team of 35 across three regions, overseeing €100M in revenue. • Sat on the global operating board, presenting seasonal commercial plans and trading performance to the executive committee and brand ownership. • Created a global merchandising function to consolidate demand, rationalise option count, and streamline the supply chain, lifting annual sales by 10%. • Drove in-season trading performance through agile reallocation and markdown decisions, capturing a further 12% of seasonal net sales. • Built and implemented the company’s first formal €30M open-to-buy function, replacing ad-hoc buying with structured trading discipline and delivering a 30% inventory reduction. • Revitalised the basics business after identifying a €10M revenue shortfall, recouping €3M in one year by onboarding new and lapsed wholesale accounts. • Built and maintained key wholesale partnerships: GUM, KaDeWe, Printemps, Selfridges, Bloomingdale’s, Harrods, and El Corte Inglés.

Director Merchandising and Allocation Coach Europe - Board Member
Feb ‘11 - Sep ‘17
Coach

American luxury accessories brand. Member of the founding EMEA governing board, reporting directly to the EMEA CEO. • Scaled EMEA revenue from £10M to £50M across six countries in six years, building a store fleet that included one of the highest sales per square foot in the company. • Built the EMEA merchandising and allocation function from 2 to 20 people to support the region’s rapid growth. • Led business integration and transformation of Coach EMEA and Coach International, aligning finance, demand planning, buying, and sales into a single team. • Managed £20M EMEA OTB across women’s and men’s accessories, clothing, footwear, and jewellery, with full responsibility for store ranging, margin targets, and markdown optimisation. • Defined localisation strategies, acting as liaison between EMEA and global teams to ensure brand integrity across all markets.

Senior Manager Business Planning, Coach International (EMEA, Caribbean, Mexico, GTR)
Aug ‘09 - Aug ‘11
Coach

Senior Manager Franchise Planning (EMEA, LATAM)
Feb ‘09 - Feb ‘11
Coach

 Responsibility for top level merchandise planning for 20+ in the Middle East, Europe, North America, Japan and Thailand accounting for 20% of business.  Conducted monthly financial reviews with the Account Director and proposed ideas to drive sales while maximizing inventory and profit.

Merchandise Gap Girls Europe
Feb ‘07 - Aug ‘09
Gap Inc.

Planner
Jul ‘05 - Aug ‘07
Fourth and Towne

Planner
Jun ‘04 - Jun ‘05
GAP

Planning Analyst
Jun ‘03 - Jun ‘04
Barneys New York

Sales Associate
Jan ‘97 - May ‘04
GAP

Languages
English - Native
Education & Training
The George Washington University
‘99 - ‘03
BA
London, UK