Tanjilah Islam
I bring hands on retail experience across boutique and high street settings, excelling in customer service, sales transactions, and stock management. Adaptable and proactive, I thrive in fast-paced environments, efficiently supporting team needs and ensuring exceptional service during busy periods. Fully flexible and passionate about delivering outstanding retail experiences.
Acted as a dependable, independent, and welcoming primary point of contact for the general public and high-profile visitors. Demonstrated strong communication skills by dynamically adapting styles to connect clearly and warmly with a constant flow of diverse audiences. Managed visitor flow and supported the wider staff team during high traffic event periods by proactively managing queues to ensure a calm, organized environment
Welcomed customers warmly, delivering exceptional, tailored service that created positive brand impressions and encouraged repeat visits. Handled purchases and processed digital point of sales transactions with speed, accuracy, and care, ensuring seamless checkout experiences. Monitored inventory levels and tracked stock with sharp attention to detail to keep shelves fully restocked and displays looking immaculate. Maintained high standards of compliance, safety, and a pristine workspace independently during critical opening and closing shifts. Acted as a flexible team player, jumping in across various operational tasks to keep the floor organized and running smoothly during high traffic peak hours.