Abigail Derby
I have extensive experience in fast-paced customer-facing roles, confidently handling tills and maintaining high standards. I adapt quickly to new retail environments, thrive under pressure, and enjoy delivering attentive service while building positive customer relationships as part of a dynamic team.
Bar experience at festivals and raves, working well under time pressure and during large rushes of crowds: able to maintain a steady pace for long periods. Experience working in atmospheres with intoxicated individuals: understand the procedures of dealing with them as well as noticing the signs of when to intervene.
Successfully adapted to various work environments, changing according to settings, work needed and skills required. Built strong relationships with other workers by providing helpful, attentive and proactive service. Stayed in line with health and safety guidelines by wearing required Personal Protective Equipment (PPE). Delivered exceptional customer service, resolving queries and complaints efficiently to maintain client satisfaction. Lots of experience behind a till, mainly working at Wembley Stadium during my time with this agency.
During my time working in this establishment, I was able to develop many practical skills in and out of the kitchen. Having to frequently engage with customers, making sure we are providing them the best services we can offer; as well as running errands such as trips to the supermarket when we were short on supplies. I was able to work on my multitasking skills as well as being quite the team player: standing in as the dishwasher, while also having to serving customers during busy periods. I also have a great sense of cleanliness and always making sure that my work environment is safe and sanitary.
She always takes her job seriously no matter her day or mood, and makes sure that the services she’s supplying are great, with a smile on her face. A joy to be around and always a helping hand when you need it!