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Angel Jones

Customer Success/Accounts Manager
About

Founder of a fashion brand and a skilled analyst and stylist with a fashion communications degree from a top Australian University. A skilled individual with exceptional communication and people-skills, demonstrated in a variety of settings. Angel has applied these skills to creating and managing her own brand whilst tailoring a meaningful, client-focused experience. Using professional knowledge and evaluations to support management in previous roles and provide accurate records and reporting systems. She is a self-motivated and quick learner who thrives in a fast-paced setting looking for challenge. Experienced in sales with a demonstrated history of working in the retail industry. Skilled in Management, Foreign Languages, Sales, Relationship Building, Interpersonal Skills, and Fashion Styling.

Previous Brands
Aptmnt
b.y.a.j
Department of Education and Training (Queensland)
Fortunate One
HYPE DC Pty Limited
IndoGenius
lululemon athletica Australia & New Zealand
MANNING CARTELL
& Other Stories
Seed Heritage
THE ICONIC
Violent Green
Zomp Shoez
Work Experience
Buyer
Jun ‘22 -
Fortunate One

Strategic E-Commerce Consultant
Jan ‘22 -
Self employed

Strategic Fashion consultant freelance working directly with Start-ups, E-commerce Businesses, Sustainable Fashion and projects in their infancy. Assisting with brands grow their sales, operations, external relationships and internal structuring. - Operational Strategising - Go to Market development - Safe and sustainable manufacturing - Sales advisory - Supply Chain management

Assistant Buyer - Women's Apparel
Jun ‘21 - Jun ‘22
THE ICONIC

Responsibilities • Managing tasks and responsibilities of Category Admin Assistant • Weekly trade analysis, presenting findings and action points to the wider team and Senior Management • New brand on boarding, including margin negotiations, contract fulfilment, and liaising with multiple channels in the business until complete. • Attending brand showings, reviewing and analysing sales results and optimising future buys • Management of in-season OTB tracking, collaborating with Company Planning to maximise sales opportunities and de-risk threats • Trend research • Stock replenishment management – weekly • Brand plan upkeep and data integrity • Core stock management • Competitor shopping and price analysis • Marketing input, feeding relevant marketing info to marketing team and keeping track of social channels Show less

Founder
Mar ‘20 -
b.y.a.j

Category Admin Assistant
Sep ‘19 - Jun ‘22
THE ICONIC

Responsibilities • Order raising, order form entry and upkeep. Keeping the Buying & Planning teams fully informed on intake movements & cancellations. • Intake management & reporting stock not visible to the team weekly. Working with Production, Copy and Finance teams to manage stock. • Running reports for weekly trade and supplier meetings, best & worst sellers, intake summary • Contribute to monthly SWOT for Senior Management • Providing SKU lists and brand marketing assets for socials & marketing teams • Working closely with suppliers, inbound and production teams to hit launch dates and resolve locked stock issues • Accompany Buyer and Assistant Buyer to supplier range showings • Order builds • Competitor shopping to bricks & Mortar stores, as well as keeping an eye out for online competitors and presenting to the team any trends or gaps in our offering Show less

Ecommerce Developer
Jul ‘18 - Nov ‘18
Violent Green

Stylist
May ‘18 - Sep ‘19
Zomp Shoez

Style and product knowledge. Responsible for high customers satisfaction, Problem solving, patiences, ability to handle complaints and needs. Developed negotiation, communication and interpersonal skills.

Online Content Editor
Apr ‘18 - Aug ‘18
Aptmnt

NCP Scholar
Feb ‘18 - Feb ‘18
IndoGenius

IndoGenius believe learning is best achieved through real-world experiences. Using India’s cities and villages as our classroom, Reimagining India takes a different approach to education that goes beyond the lecture hall. The program combines a broad range of experiences in India, with access to industry experts, academics and skills training workshops. Over two weeks, I attend seminars at diplomatic enclaves, multinationals, and 3D printing workshops. I also visit rural villages, ancient cities, and slum recycling centres. During the time I leaned to consider India’s significant cultural influence and explore innovative contributions to global challenges. Show less

Sales Assistant
Jun ‘16 - Aug ‘17
Seed Heritage

Seasonal Educator, Visual Merchandising.
Oct ‘15 - Mar ‘16
lululemon athletica Australia & New Zealand

Shop Assistant
May ‘15 - Oct ‘15
HYPE DC Pty Limited

Stylist
Mar ‘14 - Sep ‘14
MANNING CARTELL

Fit Model
Apr ‘13 - Dec ‘13
& Other Stories

Sales Associate
Mar ‘13 - Feb ‘14
& Other Stories

& Other Stories is a brand under the H&M Group. & Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, beauty and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris and Stockholm design diversified fashion collections with great attention to detail and quality at an affordable price.

Office Administrator
Jan ‘12 - Jul ‘12
Department of Education and Training (Queensland)

Languages
English - Native
Swedish - Basic
French - Basic
Education & Training
IÉSEG School of Management
‘17 - ‘18
Exchange student program
QUT (Queensland University of Technology)
‘15 - ‘18
Bachelor's degree
Australian Institute of Creative Design
‘14 - ‘14
Diploma
St Aidan's Anglican Girls' School
‘07 - ‘11
High School Certificate
London, UK