Linda Ji
-
London, UK
I am a working hard with passion and be good at communication, seeking role of a customer service position with a challenging company that offers me the possibility of professional growth and career advancement opportunities.
- Brands Linda has worked with
- Prada
- ASPER SERVICES
- Apers Casino Stratford city
- Mappin & Webb Regent street
- fashion handbags retail, Oriental Legend Ltd
- Capital Business consulting Ltd.
Senior sales consultant
Prada
Jan 2015 - Jan 2019
• Provide an exceptional customer service experience by greeting, listening and assisting customers with their requirements excellent product knowledge alongside the history of the brand Maximise oppo...
Customer service -hospitality team member
ASPER SERVICES
Jan 2013 - Jan 2014
• Taking role as guest relations. Register customer to be casino membership.
• Experience in all aspects of customer service – dealing with inquires over the phone and face to face.
• Provide custom...
Slot host
Apers Casino Stratford city
Jan 2012 - Jan 2013
• Assists casino guests with their requests, needs and introduce special features of the available facilities and casino plays
• Provided and offered other services to customers such as food and drin...
Sales consultant
Mappin & Webb Regent street
Jan 2011 - Jan 2012
• Greeting & Welcoming all potential and existing customers in the store.
• Matching the customer's needs to the right products.
• Willing to approach customers and able to close a sale.
• Working ...
Sales Assistant
fashion handbags retail, Oriental Legend Ltd
Jan 2007 - Jan 2010
• Sales role on fashion handbags, in retail store located in a shopping Centre.
• Manage to provide support on sales and marketing plan.
• A key member of the sales team who conducted sales plan wit...
- Greeting & welcoming
- Assisting customers
- Collecting client data
- Resolving customer complaints
- Styling
- Product demonstrations
- Providing guidance & recommendations
- Upselling/Cross-selling
- Processing transactions
- Managing cash register
- Managing returns & exchanges
- Wrapping & packing
- Product location & preparation
- Pricing, tagging and labelling
- Processing & unpacking deliveries
- Stockroom shelving & labelling
- Stock management
- Store cleaning & tidying
- Order fulfilling
- Inventory control
- Luxury
- High street
- Boutique
- Leather goods
- Accessories
- Footwear
- Womenswear
Cantonese
Mandarin
English
University of Birmingham
Tourism business management
2003 to 2006
Swansea University
The certificate in English language
2001 to 2003
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