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Open to Permanent
Open to Permanent

Romaisa Aftab

Sales Assistant
About

I am a retail professional with over 3 years of experience in customer service, product recommendations, and store maintenance. Fluent in English and Urdu, I excel in fast-paced retail environments, efficiently managing tasks and building strong customer relationships.

Previous Brands
Kin Store London
Ascot Racecourse
LaplandUK
Daily Human Bean
Tutors United
The Marist School
Islington Mind
Work Experience
Sales Assistant and Key holder
Oct ‘24 - Now
Daily Human Bean

As a sales assistant at Daily Human Bean, I focus on creating a warm and welcoming experience for every customer. I help with product selection, handle transactions smoothly, and keep the store organized and inviting. I enjoy building connections with customers and working closely with my team to meet sales goals. My attention to detail, friendly approach, and ability to stay efficient in a fast-paced environment are key strengths I bring to the role.

English and Maths Tutor
Sep ‘24 - Dec ‘24
Tutors United

As a Year 4 to Year 6 Maths and English tutor at Tutors United, I designed and conducted interesting sessions to help children gain confidence and develop their abilities. I adapted my teaching approaches to diverse learning types, monitored student progress, and offered constructive criticism to help them grow. This work helped me improve my communication, organisational, and leadership abilities, as well as my ability to communicate complicated subjects simply and gently. It also improved my flexibility and problem-solving skills, allowing me to fulfil the demands of a varied range of learners.

Adult Workforce Mental Health Advisor
Aug ‘24 - Sep ‘24
Islington Mind

Art therapy techniques & counseling Crisis intervention & mental health support Program development & facilitation Collaboration & documentation

Sales Assistant and Key Holder
Oct ‘23 - May ‘24
Kin Store London

Provided strong customer service by greeting and building relationships with customers. Maintained knowledge of company products and services to make informed recommendations to customers. Processed customer payments efficiently and arranged store products on shelves and promotional displays.

Barista
Dec ‘21 - Jul ‘22
Ascot Racecourse

As a barista at Lavazza Café in Ascot Racecourse, I prepared and served high-quality beverages in a fast-paced environment during major events. I delivered excellent customer service, ensured accurate and efficient order handling, and maintained a clean, organized workspace. This role honed my multitasking skills, attention to detail, and ability to work under pressure while providing a positive experience for every guest.

Sales Assistant and Visual Merchandiser
Dec ‘21 - Jun ‘22
Ascot Racecourse

Explained and demonstrated product features, focusing on customer comfort level and retention Displayed products in the store in a way that attracted customers and caught their eyes. Cleaned store aisles and disposed of debris and waste to improve customer experience.

Check in Assistant
Oct ‘21 - Dec ‘21
LaplandUK

Effectively dealt with payment and registration. Implemented process improvements to increase efficiency of administrative tasks. Provided administrative support to team members and management in daily.

Library Assistant
Sep ‘21 - Jul ‘22
The Marist School

As a library assistant at The Marist School, I helped students and staff discover and check out resources, kept the library organised and accessible, and helped with inventory management. I contributed to a welcoming atmosphere by demonstrating to pupils how to use library systems and developing a love for reading. My responsibilities also included efficiently organising books, monitoring book returns, and keeping the library a pleasant and productive environment. This experience helped me improve my attention to detail, organisation abilities, and ability to communicate effectively with students and staff.

Retail Experience
Retail Category
High street
Premium
Work Environment
Boutique
High street store
Product Category
Womenswear
Menswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Other
Leather goods
Responsibilities
Greeting
Client Help
Complaint handling
Styling
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Client Advising
Product setup
Product labelling
Store Maintenance
Open/closing store
Health & safety
Stockroom management
Languages
Urdu - Native
English - Fluent
German - Basic
Education & Training
London College of Fashion
‘23 - ‘26
BSc Psychology of Fashion