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Warsame Ibrahim

Motivated and reliable retail professional with strong customer service and teamwork skills.
About

I bring experience from Selfridges, Primark, and H&M, delivering exceptional customer service, supporting sales, and maintaining high visual standards. I thrive in fast-paced retail environments, adapt quickly, and am committed to creating a positive shopping experience while achieving sales targets.

Previous Brands
Selfridges
Primark
wagamama
H&M
JP Morgan & Chase
Work Experience
Retail Sales Assistant
Feb ‘25 - Dec ‘25
Selfridges

Delivered premium customer service within a luxury retail environment. Assisted customers with product selection and styling advice to support sales targets. Maintained high visual merchandising standards. Processed transactions accurately during peak trading periods. Built strong product knowledge across multiple departments.

Retail Assistant
Sep ‘24 - Feb ‘25
Primark

Provided efficient and friendly customer service. Replenished stock and maintained shop floor presentation. Operated tills and handled transactions accurately. Worked collaboratively to meet store performance targets. Supported visual merchandising initiatives.

Information Technology Intern
Aug ‘24 - Aug ‘24
JP Morgan & Chase

During my technology work experience week at JP Morgan I was able to gain hands on experience as-well as connect and network with a variety of individuals from various backgrounds this allowed me to gain knowledge on finance and technology giving me an insight into cyber security, software engineering and data analytics. Learning about JP Morgan’s tech infrastructure and collaborating with professionals significantly emphasised the importance of technology in the corporate world. This opportunity solidified my interest in pursuing a career in tech within the financial sector.

Front of House Team Member
Jan ‘24 - Aug ‘24
wagamama

Delivered high-quality customer service in a fast-paced restaurant environment. Took customer orders accurately and ensured timely food and drink service. Maintained cleanliness and hygiene standards in line with food safety regulations. Handled payments and managed busy service periods efficiently. Worked as part of a team to ensure smooth front-of-house operations.

Retail Sales Assistant
Sep ‘23 - Dec ‘23
H&M

Delivered friendly and efficient customer service in a fast-paced fashion retail environment. Assisted customers with product selection, sizing, and styling advice. Maintained high standards of visual merchandising and store presentation. Replenished stock and ensured availability of key items on the shop floor. Operated tills accurately and handled cash and card transactions. Worked collaboratively with team members to meet sales targets and store goals.

Retail Experience
Retail Category
High street
Luxury
Other
Work Environment
Department store
Shopping centre
Flagship store
Product Category
Menswear
Beauty & Fragrances
Footwear
Other
Responsibilities
Greeting
Client Help
Client Advising
Cash register
Packaging
Returns & Exchanges
Complaint handling
Open/closing store
Store Maintenance
Stock control
Stockroom management
Recommendations
Shadiya Ali
Direct manager - Sales manager, Primark
Sep 2024 - Feb 2025

Warsame worked under my supervision as a Retail Assistant at Primark, and I found him to be a reliable and hardworking team member. He consistently demonstrated a positive attitude on the shop floor, providing excellent customer service and maintaining a strong work ethic even during busy trading periods. He was quick to learn processes, supported his colleagues when needed, and showed initiative in keeping the department organised and presentable. Warsame communicated well with both customers and the team, contributing to a friendly and efficient working environment. I would happily recommend him as a dependable and motivated individual who would be a valuable addition to any team.

Languages
English - Native
Education & Training
Whitmore High School
‘18 - ‘23
GCSEs