Mariam Elsayed
I have extensive experience in luxury and high street retail, excelling in personalised service, upselling, and client advising. Bilingual in Arabic and English, I adapt quickly to diverse shop floors, maintain high standards, and create welcoming, inclusive experiences in fast-paced environments.
Delivered personalised service to 60+ customers daily, supporting confident purchasing decisions. Supported Arabic-speaking customers, enhancing inclusivity and engagement. Built rapport with a diverse, international customer base through adaptable communication. Managed store opening, stock organisation, and cash/card transactions. Fulfilled online and in-store orders efficiently during peak periods. Maintained shop-floor standards through stock handling and merchandising support.
Deliver engaging one-to-one online sessions, using clear and approachable communication to adapt explanations to individual learning styles. Design personalised lesson plans and build strong rapport with learners from diverse backgrounds, demonstrating patience, organisation and a tailored, customer-focused approach.
Developed strong communication skills while engaging individuals from diverse backgrounds. Built adaptability by managing multiple responsibilities in a fast-paced environment. Strengthened teamwork and professionalism through collaborative working.
Delivered personalised, luxury-focused service, guiding customers in selecting jewellery for milestones, gifting and personal significance. Provided styling guidance on layering and stacking jewellery to enhance everyday and occasion looks. Created a boutique-style experience through attentive service and elevated presentation standards.
Created welcoming and supportive shopping experiences for families, building trust through clear communication and proactive assistance. Increased Gift Aid participation by 30% through confident communication and proactive customer interaction. Supported stock organisation, merchandising and shop-floor presentation.