Asila Nassor
I am a highly motivated, reliable, punctual and hardworking young woman with excellent communication and interpersonal skills. I consider myself very ambitious and a proactive individual who works well both independently and as part of a team. I believe life gives me opportunities when I am prepared, so I do my best to stay prepared.
Beauty & Fragrance Consultant — CHANEL, Westfield White City (Jan 2025 – Present) • Deliver personalised luxury consultations across fragrance, skincare, and cosmetics. • Build and maintain a loyal client book through consistent follow-ups and relationship management. • Consistently achieve and exceed individual sales targets through tailored recommendations. • Support exclusive launches, VIP events, and peak trading periods. • Uphold CHANEL boutique standards and brand storytelling.
Delivered exceptional luxury beauty customer service in a fast-paced retail environment, building strong client relationships through expert skincare and beauty consultations. Demonstrated extensive product and brand knowledge across premium skincare, makeup, and fragrance categories, with particular expertise in Augustinus Bader. Consistently achieved and exceeded sales targets by identifying customer needs, recommending tailored skincare routines, and educating clients on product benefits and ingredients. Recognized for driving strong sales performance in the Augustinus Bader range through confident product demonstrations, personalized recommendations, and a consultative selling approach. Maintained high visual merchandising standards, supported stock management, and contributed to an elevated in-store customer experience.
1. Skincare Consultations: As a beauty adviser, I conducted personalized skincare consultations with customers, analyzing their skin type, concerns, and goals. I recommended suitable skincare products and educated them on proper skincare routines. 1. Makeup Application: I had the opportunity to showcase my makeup skills by providing makeup application services to customers. Whether it was a natural everyday look or a glamorous evening look, I helped customers achieve their desired makeup looks and provided tips and tricks along the way. 1. Product Demonstrations: One of my responsibilities as a beauty adviser was to demonstrate the usage and benefits of various beauty products. I showcased the features of skincare items, makeup products, and tools to help customers make informed purchasing decisions. 1. Sales and Customer Service: I excelled in sales by actively engaging with customers, understanding their needs, and recommending appropriate products. I built strong relationships with customers, ensuring they had a positive and personalized shopping experience. 1. Trend Awareness: As a beauty adviser, I stayed up-to-date with the latest beauty trends, product launches, and industry developments. I shared this knowledge with customers, offering recommendations based on current trends and customer preferences.
• Provided premium consultations within a world-renowned luxury department store. • Represented brands including Prada, Miu Miu, Estée Lauder, Shiseido, Laura Mercier & Harrods men’s grooming. • Delivered elevated client service aligned with Selfridges & Harrods’ luxury standards.
• Provided exceptional customer service by assisting customers with product inquiries and purchases. • Maintained a clean and organized sales floor, ensuring a positive shopping experience for customers. • Utilized strong product knowledge to recommend and upsell merchandise. • Managed inventory and restocked merchandise, ensuring accurate stock levels on the sales floor. • Organized and maintained the stock room, optimizing efficiency and accessibility of products. • Collaborated with the retail team to fulfill customer orders and ensure timely product replenishment.
this job role included me entering data in Selfridges part of a data entry project in the Selfridges head office this included : entering data on to Microsoft spreadsheets . searching for product barcodes and SKUs and finding the individual products/brands and linking them . entering and reporting any missing information from the spreadsheets and products list.
At this job I was responsible for packing and inspecting luxury clothes and preparing them to be packaged for example steaming and removing extra tags and fabric on each item and also folding and packing them in the correct boxes for shipment