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Kapil Singh

My name is Kapil singh and I am from India. I have done Bachelor's Hospitality and Hotel Administration.
About

With 8 years’ retail management experience in luxury and premium environments, I excel in leading sales teams, inventory control, and delivering exceptional customer service. I’m adaptable, hands-on with daily operations, and passionate about achieving shop floor results across menswear, womenswear, and accessories.

Previous Brands
Swarovski
Aditya Birla Fashion & Retail Ltd.
JW Marriott
Work Experience
Store Manager
Mar ‘23 - May ‘25
Swarovski

- Managed inventory, sales strategies, and daily operations - Led recruitment, training, and scheduling of staff - Analysed financial data and prepared monthly reports

Store Manager
Feb ‘17 - Dec ‘22
Aditya Birla Fashion & Retail Ltd.

- Oversaw retail operations and team performance - Implemented merchandising and sales initiatives

Industrial Trainee
Mar ‘14 - Jun ‘14
JW Marriott

- Hands-on experience in F&B, Front Office, and Housekeeping

Retail Experience
Retail Category
Luxury
Premium
Work Environment
Boutique
Flagship store
Outlet
Product Category
Menswear
Womenswear
Watches & Jewelry
Accessories
Responsibilities
Greeting
CRM
Storytelling
Complaint handling
Aftercare
Client Help
Styling
Transactions
Upselling
Packaging
Client Advising
Product demos
Returns & Exchanges
Cash register
Product labelling
Product setup
Inventory control
Stockroom management
Stock control
Store Maintenance
Open/closing store
Health & safety
Order preparation
Delivery processing
Languages
English - Work Proficiency
Education & Training
IHM Shimla
Unknown - ‘17
B.Sc. Hospitality & Hotel Administration