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Open to Permanent
Open to Permanent

Shaun Michel

I was a Youth Support Worker Apprentice in Hammersmith & Fulham Council. I was working with young people and adults.
About

I have hands-on experience delivering excellent customer service in fast-paced retail and hospitality settings, confidently handling payments, stock, and high standards on the shop floor. I’m adaptable, reliable, and thrive in team environments, always focused on meeting customer needs and maintaining a positive atmosphere.

Previous Brands
Hammersmith & Fulham Council
NHS University College Hospital
Spaghetti House, Westfield
Work Experience
Level 3 Youth Support Worker Apprentice
May ‘24 - Nov ‘25
Hammersmith & Fulham Council

Planned and delivered structured activities for young people aged 8–23. Completed risk assessments, health & safety checks, and safeguarding reports. Maintained accurate records and communicated updates via email and meetings. Worked collaboratively with colleagues, social workers, and foster carers.

Enrichment Team Member
Mar ‘24 - Nov ‘25
Hammersmith & Fulham Council

Supported supervision of large groups during travel and residential activities. Ensured safety, organisation, and adherence to schedules. Carried out wiring and cable management tasks. Used tools and equipment safely while following site rules and hazard warnings.

Volunteer
Feb ‘23 - Jun ‘24
NHS University College Hospital

Completed training in health & safety, safeguarding, confidentiality, and risk assessment. Supported patients and staff under supervision.

Team Member
Jul ‘22 - Feb ‘23
Spaghetti House, Westfield

Delivered customer service in a fast-paced environment. Handled payments, stock checks, and cleanliness standards. Assisted with sports sessions and equipment setup. Helped maintain a safe, positive environment.

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
Shopping centre
Outlet
Travel retail
Product Category
Menswear
Accessories
Footwear
Responsibilities
Greeting
Returns & Exchanges
Transactions
Packaging
Health & safety
Order preparation
Stockroom management
References
Amelia Steele
Direct manager - Virtual School Manager, Hammersmith & Fulham Council
May 2024 - Nov 2025

Shaun worked within our team as an apprentice and demonstrated a genuine passion for supporting young people. He built positive relationships with those he worked with and showed a natural ability to engage and communicate effectively. During his time with the team, Shaun approached his work with enthusiasm and commitment, and his strengths were particularly evident in his direct work with young people. I wish him every success in his future career.

Languages
English - Native
Education & Training
The Learning College
TQUK Level 4 Certificate (RQF), Higher Level Teaching Assistant
certificate
City of Westminster College
‘21 - ‘22
Motor Vehicle Level 1
level 1
Park Royal Construction Academy
Unknown - ‘19
Construction Skills Level 1
level 1
Coxlease School
GCSEs: Maths (A), English (B), Combined Science (C), PE (A)
high school