I have hands-on experience delivering excellent customer service in fast-paced retail and hospitality settings, confidently handling payments, stock, and high standards on the shop floor. I’m adaptable, reliable, and thrive in team environments, always focused on meeting customer needs and maintaining a positive atmosphere.
Planned and delivered structured activities for young people aged 8–23. Completed risk assessments, health & safety checks, and safeguarding reports. Maintained accurate records and communicated updates via email and meetings. Worked collaboratively with colleagues, social workers, and foster carers.
Supported supervision of large groups during travel and residential activities. Ensured safety, organisation, and adherence to schedules. Carried out wiring and cable management tasks. Used tools and equipment safely while following site rules and hazard warnings.
Completed training in health & safety, safeguarding, confidentiality, and risk assessment. Supported patients and staff under supervision.
Delivered customer service in a fast-paced environment. Handled payments, stock checks, and cleanliness standards. Assisted with sports sessions and equipment setup. Helped maintain a safe, positive environment.
Shaun worked within our team as an apprentice and demonstrated a genuine passion for supporting young people. He built positive relationships with those he worked with and showed a natural ability to engage and communicate effectively. During his time with the team, Shaun approached his work with enthusiasm and commitment, and his strengths were particularly evident in his direct work with young people. I wish him every success in his future career.