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Farhan Islam

I am a dedicated professional with strong skills in problem-solving, effective communication, and team collaboration.
About

I am a dedicated retail professional with experience as a Sales Assistant and Brand Ambassador. I excel in customer service, sales, and maintaining store organisation. My adaptability and strong communication skills make me a valuable asset for temporary retail roles.

Previous Brands
Fair Trade Solutions
Grand Hotel
Indian Lounge
Work Experience
Superdrugs retail sales assistant
Sep ‘23 - Jan ‘24
Superdrug

As a retail assistant, I provided exceptional customer service, assisted with sales, and maintained store organization. My responsibilities included stocking shelves, handling transactions, and helping customers find products. Utilizing my strong communication and multitasking skills, I ensured a positive shopping experience and contributed to the store's overall efficiency and success.

marking ambassador
Mar ‘23 - Apr ‘23
Fair Trade Solutions

that I make a sale to a potential customer by giving them information about the service and making sure that I answered all their questions.

Housekeeping
Jan ‘22 - Jan ‘23
Grand Hotel

As a housekeeper in a hotel, I utilized my attention to detail, time management, and organizational skills to maintain high standards of cleanliness and guest satisfaction. My duties included cleaning and sanitizing rooms, managing laundry services, and ensuring all areas were well-stocked and welcoming. My commitment to excellence and efficiency consistently contributed to a positive guest experience.

Head waiter/bartender
Jan ‘19 - Jan ‘22
Indian Lounge

As a head waiter and bartender at a restaurant, I poured drinks, took orders, and cleaned tables. My role involved ensuring efficient service, maintaining a clean environment, and providing an excellent customer experience through my multitasking and organizational skills.

Retail Experience
Retail Category
High street
Work Environment
Department store
Product Category
Menswear
Womenswear
Accessories
Beauty & Fragrances
Responsibilities
Complaint handling
Greeting
Client Help
Client Advising
Upselling
Transactions
Cash register
Packaging
Returns & Exchanges
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Health & safety
Store Maintenance
Languages
English - Native
Bengali - Fluent
Education & Training
Barking and Dagenham College
‘22 - ‘23
Level 2 certification
Engineering and Manufacturing
Graham School
‘17 - ‘22
GCSE 5
Maths
Graham School
‘17 - ‘22
GCSE 4
English
Graham School
‘17 - ‘22
GCSE 5
Biology
Graham School
‘17 - ‘22
GCSE 4
Chemistry