Dweet
Dweet
Open to Permanent
Open to Permanent

Arunima Selvan

Luxury retail & hospitality professional | Exceptional customer service | Detail-oriented and reliable
About

I bring hands-on luxury retail experience from Hermès and SMCP, excelling in customer service, personalised styling, and sales. Passionate about fashion, I thrive in fast-paced environments, adapt quickly, and build lasting client relationships while maintaining high operational and visual merchandising standards. Fluent in English, Korean, and Tamil.

Previous Brands
Hermès, Harrods
SMCP (Maje & Sandro), Harvey Nichols
Hult Prize
SOCIALEYES
Work Experience
Client Engagement Specialist
Jan ‘25 - Jul ‘25
Hermès, Harrods

Delivered a luxury front-of-house experience, welcoming clients and managing in a high-volume store. Managed customer enquiries in person and over the phone with a friendly, solutions-focused approach. Served as a central communication point between clients, sales teams and management. Analysed operational data improving queue efficiency by 60% in a fast-paced luxury retail environment.

Senior Sales Associate
May ‘24 - Feb ‘26
SMCP (Maje & Sandro), Harvey Nichols

Delivered exceptional customer service while consistently achieving retail sales targets. Built strong client relationships through personalised styling advice and product knowledge. Maintained visual merchandising standards and supported product launches on the sales floor. Assisted with stock organisation and store operations to ensure a seamless shopping experience. Prepared daily end-of-day reports, tracking sales performance and operational metrics.

Social Media & Events Manager
Nov ‘23 - Apr ‘24
Hult Prize

Coordinated digital campaigns and event logistics for a global entrepreneurship competition. Managed stakeholder communication with sponsors, partners and student teams. Increased community engagement by 20% and secured £2,000 in sponsorship funding.

Co-Founder & Marketing
Jul ‘23 - Now
SOCIALEYES

Conducted industry research and market analysis to support campaign planning and strategic decisions. Managed digital content and brand storytelling for lifestyle brands across social media platforms. Developed content strategies that strengthened brand identity and online engagement.

Retail Experience
Retail Category
Luxury
Premium
Work Environment
Department store
Boutique
Product Category
Womenswear
Accessories
Leather goods
Beauty & Fragrances
Footwear
Responsibilities
Storytelling
Greeting
Client Help
Styling
Client Advising
Upselling
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stock control
Order preparation
Store Maintenance
Open/closing store
Stockroom management
Health & safety
References
Jessica Bangala
Direct manager - Store Manager, SMCP (Maje & Sandro), Harvey Nichols
May 2024 - Feb 2026

Hi Arunima, You did an excellent job when we worked together, and I think you’d be a strong fit for a Senior Sales Assistant role. I’d be very happy to support your application, so feel free to share any roles you go for. Best of luck, and keep me posted!

Languages
English - Fluent
Korean - Work Proficiency
Tamil - Native
Education & Training
Hult International Business School
‘21 - ‘24
Bachelor of Business Administration (BBA)
Bachelor's Degree