I bring hands-on luxury retail experience from Hermès and SMCP, excelling in customer service, personalised styling, and sales. Passionate about fashion, I thrive in fast-paced environments, adapt quickly, and build lasting client relationships while maintaining high operational and visual merchandising standards. Fluent in English, Korean, and Tamil.
Delivered a luxury front-of-house experience, welcoming clients and managing in a high-volume store. Managed customer enquiries in person and over the phone with a friendly, solutions-focused approach. Served as a central communication point between clients, sales teams and management. Analysed operational data improving queue efficiency by 60% in a fast-paced luxury retail environment.
Delivered exceptional customer service while consistently achieving retail sales targets. Built strong client relationships through personalised styling advice and product knowledge. Maintained visual merchandising standards and supported product launches on the sales floor. Assisted with stock organisation and store operations to ensure a seamless shopping experience. Prepared daily end-of-day reports, tracking sales performance and operational metrics.
Coordinated digital campaigns and event logistics for a global entrepreneurship competition. Managed stakeholder communication with sponsors, partners and student teams. Increased community engagement by 20% and secured £2,000 in sponsorship funding.
Conducted industry research and market analysis to support campaign planning and strategic decisions. Managed digital content and brand storytelling for lifestyle brands across social media platforms. Developed content strategies that strengthened brand identity and online engagement.
Hi Arunima, You did an excellent job when we worked together, and I think you’d be a strong fit for a Senior Sales Assistant role. I’d be very happy to support your application, so feel free to share any roles you go for. Best of luck, and keep me posted!