• Managed global market data contracts. • Liaised with renowned vendors such as S&P Global Commodity Insights, HEREN/ICIS, Argus, Trayport, Kpler,and Bloomberg etc. • Established governance with Heads of Business Platform/Desk (Oil, Power, Gas, Carbon, etc.), Market Data Sponsors, and Data Owners. • Analysed requests and users' data needs (researchers, analysts, and traders) to support strategy development, pricing, and market analysis. • Assessed price and data delivery packages, coverage, and methods of delivery, including reports, FTP/API, and email-based services. • Conducted budget analysis, inventory management and negotiations. • Coordinated with legal and accounting/purchase teams to ensure compliant and cost-effective contract renewals.
• Managed 30-40 customer relationships on daily basis. Worked as Inbound advisor. • Ensured target completion, communicated changes and updates on a regular basis to cross-functional teams & engaged in team development and mentoring, collected user feedback, worked with the product team. • Managed CRM tool. Assisted customers with onboarding, technical assistance in account creation/validation, subscription/renewals on telematics query, was first point of contact for issue identification, diagnosis and resolution between Client and Support/R&D for all escalations. • Updated customer portfolio,
• Analysis of client's needs, insights understanding to feed the functional roadmap. Daily research, prospecting, and follow-up with international clients. Advising & supporting clients on their ongoing project endeavours. • Contribution to the sales department, technical assistance to the developers, and product owners for the product development, improvement, monitoring of the platform.
• Analyse des besoins des clients et compréhension des perspectives pour alimenter la feuille de route fonctionnelle. • Recherche quotidienne, prospection et suivi avec des clients internationaux. Conseil et support aux clients dans leurs projets en cours. • Contribution au département des ventes, assistance technique aux développeurs et aux chefs de produit pour le développement, l'amélioration et la surveillance de la plateforme.
Research Associate – (Full time)
Associé de recherche - (Temps plein)
• Gathering Information of PE and VC investors, financial sponsors, and strategic buyers. • Developing Investor profiles including funds & portfolio of investments and examining investment details and financial reports. • Conducted financial research to evaluate corporate transactions and reporting.