Tyrone Thomas
I bring hands-on retail experience from Debenhams, excelling in customer service, transactions, and stock management. I adapt quickly to fast-paced shop floors, and communicate confidently in English and French. Passionate about providing excellent client experiences and maintaining well-presented, organised retail environments.
Coordinated preparatory activities with competition schedules. Identified individual strengths and weaknesses, adapting training programmes to suit. Collaborated with nutrition and physio teams to deliver holistic coaching and care. Delivered lessons with enthusiasm and positivity to inspire students to consistently achieve against goals Maintained safe training environments for minimised risk of injury. Judged athletic performances, categorising participants and providing detailed feedback
Reworked complex schedules and calendar plans to meet unexpected changes or demands. Lialsed with venues, caterers, and entertainment providers to schedule events in alignment with availability Promoted upcoming events to drive awareness, increase attendance and support client success. Distributed event plans and schedule details to staff, driving operations through continuous follow-up. Welcomed guests into venues, showing them to tables and providing menus. Designed event set-up and displays to match client requests.
Assisted patrons with locating restrooms and concession stands. Developed timelines and schedules to support event logistics, coordinating with catering entertainment and service providers for seamless execution. Reported escalated complaints to senior event staff for complex remediation. Patrolled car park to monitor vehicles, identify problem behaviour and prevent damage or theft. Prepared premises and supplies for arriving guests. Set up equipment in pre-determined layouts and locations to meet event needs. EVENT SUPERVISOR
Maintained bar stocks, replenishing daily as necessary. Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes. Followed food safety and hygiene requirements to protect guests. Kept bar service areas stocked with tea, coffee and espresso. Welcomed guests with friendly conversation and fun atmosphere. Prepared ingredients and garnishes for cocktails and signature bar drinks.
. Provided efficient food and drinks service for high levels of customer satisfaction. Followed food safety and hygiene requirements to protect guests. Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste. Coordinated daily replenishment and stock resets to maintain organised, tidy bar space. Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability, Created range of alcoholic and non-alcoholic mixed drinks for establishment guests. . Inspected customer identification to verify age against legal standards.
Provided friendly, courteous service, maximising positive customer satisfaction ratings. Polished glasses and cutlery to pristine standards. . Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers. Totalled bils for customers and accepted payment via cheque, currency and card payments. Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. Memorised complete menu and offered guests knowledgeable suggestions.
Updated product labelling and pricing to reflect discounts and offers. Received and processed product returns. . Built lasting relationships with clients through customer service interactions. Monitored display stock levels, replenishing for consistently well- stocked sales floor. Fostered positive relationships with customers to enhance loyalty and retention. Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
I had the pleasure of working with Ty, he was an outstanding colleague. He communicated clearly and effectively, making it easy to work together as part of a team. From my very first day, he went above and beyond to support me, personally taking the time to train me and ensure I understood the store’s processes. In a fast paced retail environment, Ty was incredibly dependable always ready to assist with customers, step in during busy periods, and keep the team motivated. He fostered an inclusive and welcoming atmosphere, encouraging everyone to feel comfortable being themselves at work including myself. His professionalism, teamwork, and positive attitude made a real difference to both the customer experience and our store’s success.