Ahlem Ayari
I bring strong customer service and sales expertise from fast-paced spa and clinic environments, specialising in beauty and wellness products. I excel in client consultations, stock management, and maintaining exceptional presentation standards, adapting quickly to new retail settings to deliver outstanding service.
Delivered a wide range of body treatments including scrubs, wraps, and exfoliation rituals. Performed massage therapies such as lymphatic drainage, deep tissue, and relaxation massage. Provided advanced facial treatments following Natura Bissé protocols (oxygenating, deep cleansing, vitamin C). Independently managed full spa operations, including sauna, hammam, jacuzzi, and thermal pool facilities. Guided clients through spa circuits, ensuring safe, tailored, and high-quality experiences. Maintained exceptional hygiene and presentation standards across treatment rooms and spa areas. Managed inventory and stock control, ensuring continuous availability of products and consumables. Handled client bookings and appointment scheduling, optimizing daily operations and client flow. Liaised with maintenance teams to promptly resolve technical issues and ensure uninterrupted service. Supported overall spa operations, contributing to a smooth, efficient, and high-standard guest experience.
Executed laser diode (Alma Lasers), IPL, microneedling, radiofrequency, ultrasound, body contouring, presotherapy for oedema, and stretch mark treatments with precision. Delivered laser hair removal using Soprano Diode SHR mode (Alma Lasers) for safe and effective results. Conducted skin rejuvenation with Zaffiro infrared technology to reduce wrinkles, improve skin laxity, and enhance lifting. Performed microneedling combined with stem cell therapy for acne scars, hyperpigmentation, fine lines, and overall skin revitalisation. Administered IPL treatments for photorejuvenation, telangiectasias, rosacea, and lower-limb spider veins. Assisted in injectable treatments (filler and Botox), including client preparation, aseptic technique, and local anaesthesia management. Applied post-treatment therapies to minimise oedema, ecchymosis, and inflammation. Promoted clinical treatments and aesthetic retail products, optimising client outcomes and encouraging repeat bookings. Coordinated front desk and client management, ensuring seamless scheduling, treatment flow, and overall operational efficiency.