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Andra Rosca

Really hard-working and motivated student willing to gain more experiences.
About

I bring strong customer service skills from hospitality roles to retail, creating welcoming environments and ensuring high guest satisfaction. Fluent in English and Romanian, I am adaptable and ready to excel in fast-paced retail settings with a focus on client advising and product setup.

Previous Brands
Premier Inn Hotel
Perfect Café
Work Experience
Hotel waitress
Mar ‘24 - May ‘24
Premier Inn Hotel

• Followed health and hygiene standards when handling food and cleaning restaurants. • Prepared tables for guests and reset tables between customers. • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service. • Delivered food and drinks from kitchen to respective tables to meet timely expectations. • Assisted kitchen staff with food prep, dishwashing and plating food.

Waitress
Oct ‘22 - Dec ‘22
Perfect Café

• Warmly greeted guests upon arrival to create welcoming atmosphere. • Cleaned and set tables quickly after customers left to maximise restaurant capacity. • Prepared tables for guests and reset tables between customers. • Provided friendly, courteous service, maximising positive customer satisfaction ratings. • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Retail Experience
Retail Category
High street
Premium
Work Environment
Other
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Client Advising
Upselling
Packaging
Product setup
Product labelling
Inventory control
Order preparation
Languages
Spanish - Basic
English - Fluent
Romanian - Fluent
Education & Training
Saint Francis Xavier sixth form College
‘22 - ‘24
Business,