Andrea Leyva Carreno
With over five years in luxury beauty retail, I excel in makeup artistry, customer service, and sales, consistently surpassing targets at Charlotte Tilbury. Passionate about delivering exceptional experiences, I thrive in fast-paced environments, adapt quickly, and ensure every client leaves confident and satisfied.
Makeup appointments. Recommend makeup choices to clients on an individual basis. Uphold high courtesy and customer service standards for every client. Successfully achieve monthly targets. Achieved flawless looks. Sell products and services to maintain daily sales goals.
Maintain hygiene standards with sanitiser, tools, tissues... Deliver fast, friendly and knowledge services. Use a variety of luxury cosmetics to produce fresh looks, enhance facial features and manage skin tone. Conduct consultations to understand the client's desired outcome and assessed skin type and face structure. Research makeup trends to learn about new products and techniques by using Youtube, beauty blogs and magazines. Handle basic administrative tracks, such as bookings, cancelling and rescheduling appointments.
Quality control Customer Service Great product knowledge
I am writing to recommend Andrea, who has been my supervisor. It has been a genuine privilege to work with her, and I cannot speak highly enough of her professionalism, leadership, and character. Throughout the time I worked with her, Andrea consistently demonstrated exceptional management skills, clear communication, and a strong ability to support and motivate those around her. She leads with both confidence and empathy, creating a positive and productive working environment where everyone feels valued and encouraged to perform at their best. I would highly recommend her without hesitation for any role or opportunity she chooses to pursue. She would be an asset to any organisation.