Thami Makroum
Senior Product Manager | Digital Products, Platforms & Operations Product Manager with 6+ years of experience building and scaling digital products across mobility, logistics, marketplaces and B2B environments. I specialize in turning complex operational and business problems into simple, scalable digital products — from discovery and process design to MVPs, APIs, integrations and product delivery. At Urb-it, I led the development of internal and customer-facing products across TMS, WMS, logistics workflows and operations. I also transformed an Excel-based MVP into a dedicated web application by working directly with developers and business stakeholders. I’m comfortable working at the intersection of business, operations and technology , with a strong hands-on approach to discovery, product strategy, user stories, prioritization and delivery. **Core expertise:** Product Management · Product Discovery · B2B & Platform Products · Operations · Logistics · API & Integrations · Process Optimization · MVPs · Agile Delivery
* Deep analysis and reports * Process and performance optimisation * Create measuring tools and dashboards * Onboard new clients and dispatching techniciens * Customer care
* Développer et superviser un portefeuille client * Onboarder de nouveau client sur la plateforme et les accompagner sur tout le process * Support client * Management de 20 clusters
* New supply management ( Acquisition , Activation ) * Team leading ( 15 members ) * Budget management of 1M€ * Deep analysis and reports * Expansion : Launch new markets * Process and performance optimisation * Lead offsites and pop ups acquisitions
Vinexpo New York / FHA 2018 / Exposalons / the rimes client conferénce 2018 Suivi et relance exposants et visiteurs Prospection exposants Base de données Mise en relation entre exposants et prospect
Event Management Parternership Community management PR
Community Management ECRM Content research
Stratégie de communication, Stratégie digital, Community Management, organisation d’événements ( recherche des lieux, booker les DJs, recherche des partenaires et sponsors, dossier de presse…)
Rebranding Process ( Stratégie de communication ; Stratégie digital, Brand content, Référencement, Achat d’espace web, conception du site web)
-Prospection -Consultations des appels d’offre -Suivis de creation et de production - Suivi des clients - Projet Motion Design Interactive
Stratégies digital, Cahier des charges Web design. Community management. Bases de données et newsletter. Dossiers de presse Benchmarking.
Elaboration de Stratégies de communication. Création d’une nouvelle charte graphique ( logo + papier en tête ). Signature de l’atelier. Dossiers de sponsoring et presse.
Stratégies de communication. Stratégies évènementiel. Stratégie Digitale. Organisation de soirées. Suivie de production et des créations
Stage au sein du service commerciale responsable des Budgets (Méditel, Honda et Eqdom) Suivi de Production et de création Rédaction de spots radios