Angel Baffour
I bring hands-on retail experience from Holland & Barrett and Fullypaid Clothing, excelling in customer service, sales, and product presentation. I adapt quickly to new shop floors and thrive in fast-paced environments, consistently maintaining high brand standards and delivering friendly, efficient service across diverse retail settings.
Ensured all product packaging and labelling were accurate and properly organized by size and category. Assisted customers professionally, helping them find suitable alternatives and resolving queries efficiently. Managed the company's social media platforms, creating and scheduling engaging content to attract target audiences. Contributed to the planning and execution of pop-up shop events, including international locations, maintaining brand standards in diverse settings.
Provided mentorship and supervision for children, ensuring activities were safe, educational, and engaging. Supported the delivery of programs focused on youth development, education, and wellbeing. Assisted with hospitality and catering during events, gaining hands-on experience in food preparation and service. Completed certifications in health and social care, hospitality, and catering through the organization's rotational program.