With a strategic mindset for operational success, use of performance modeling, communication and proven change management techniques this seasoned leader drives growth and motivates teams. Skilled in technological innovation, marketing, sales, distribution and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Reduced acquisition costs 82%, reduced customer churn 27%
Increased Sales >27% through highly targeted ad campaigns, improved admissions officers motivation
Lead transformation from retail to omni-channel
2.3 Billion sales, 6,000 staff. Increased market share 2pts
Professionalized organization through improved organizational structure, Givenchy Academy accompanying 85% of all staff in improving know-how
Restructured and fully trained 2000 strong salesforce Transformed B2B partnership model
Creating custom tools andproviding direct management to inspire teams to deliver their best. Clients include Lagardère Travel Retail, Coty, Hermès, LVMH