Dweet
Dweet
Open to Permanent
Open to Permanent

Kellece Henry

Adaptable and driven and outgoing
About

I am a versatile retail professional experienced in sales, customer service, and beauty therapy. Skilled in tech troubleshooting, stock management, and e-commerce, I thrive in dynamic environments, confidently working both independently and as part of a team to enhance customer experiences.

Previous Brands
CeX (Computer Exchange)-London
Superdrug-Greenwich
CeX Complete Entertainment Exchange-London
Boots, Bromley
Work Experience
Sales Assistant
Oct ‘23 - Jun ‘24
CeX (Computer Exchange)-London

• Efficient understanding of google spreadsheet and excel • Sales • Troubleshooting Tech • Handling customer data • Customer service • Eccomerce orders • Time management • Stock ordering and transferring • Training and inductions of new staff

Beauty Therapist
Feb ‘23 - Oct ‘23
Superdrug-Greenwich

Sales Assistant
May ‘22 - Feb ‘23
CeX Complete Entertainment Exchange-London

Beauty Therapist
Feb ‘20 - Aug ‘21
Superdrug-Greenwich

• Receptionist duties • Booking and performing treatments • Handling payment methods • Creating and editing social media posts. • Handling and storing sensitive data • Stock management • Studex piercing trained

Lead Boots Beauty Specialist
May ‘19 - Dec ‘19
Boots, Bromley

• Management & Delegation of a team • Customer service • Confident in makeup applications and demonstration • Refunds and exchanges • End of day duties.

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
High street store
Product Category
Womenswear
Other
Beauty & Fragrances
Responsibilities
Greeting
Complaint handling
Client Help
Returns & Exchanges
Upselling
Online orders fulfilment
Client Advising
Product demos
Transactions
Cash register
Styling
Packaging
Stock control
Product setup
Product labelling
Delivery processing
Inventory control
Order preparation
Store Maintenance
Stockroom management
Recommendations
Max
Senior colleague - Team leader, CeX Complete Entertainment Exchange-London
May 2022 - Feb 2023

Kellece was an excellent employee! She made sure all tasks appointed to here were taken care of in the best and efficient way possible as well as providing excellent customer service resulting in more sales and better reviews online. She's a team player and always brought a smile to our faces when she was in!

Languages
English - Native
Education & Training
Lewisham college
‘19 - ‘20
Level 3
Theatrical Hair & Media Makeup
Lewisham college
‘17 - ‘18
Level 2
Beauty Therapy