Dweet
Dweet

Hassan Mahmood

Retail Sales Associate
About

I am an 18 year old student who has just completed A-levels and looking for a job. I am a self-motivated, confident, and curious individual who has retail sales associate experience at CeX and in retail arbitrage. I excel in customer service, maintaining store presentation, and handling busy periods efficiently. A native English speaker, with basic understanding of Arabic, Punjabi, and French. I adapt quickly to changing and diverse environments, and I am a fast learner.

Previous Brands
CeX
Work Experience
HSBC Internship
Jun ‘24 - Jun ‘24
HSBC

• 1 week • Global markets and private equity sectors • Developed the following skills: Presentation, communication, negotiation, teamwork, critical thinking, and a range of other interpersonal skills

Online internship
Feb ‘24 - Feb ‘24
Allen & Ovary

• Advised high ticket clients on an M&A deal • Developed problem solving skills, teamwork, and client/stakeholder relationship management • All of which can be applied to the retail sector • Developed accountancy and financial analysis skills

Intern
Oct ‘23 - Oct ‘23
Fitch Ratings

• Learned and Developed skills on Python and Excel • Developed soft skills such as communication, teamwork, and critical thinking • Gained an overall experience and insight into commercial/corporate work • Gained commercial awareness • Some skills can be applied to the retail sector

Retail sales associate
May ‘23 - Sep ‘23
CeX

• Built rapport with customers, finding out their needs and catering to them, making appropriate recommendations • Maintained order whilst dealing with many customers during busy periods • Kept store presentable and tidy • Maintained security of store when placed on door duty

Retail arbitrage
Aug ‘21 - Now
Self Employed

Bought and sold luxury branded goods (Gucci, Tommy Hilfiger, and Louis Vuitton) • Communicating with suppliers to obtain high value products • Negotiating price • Managing expectations when attempting to source the right product at a reasonable price • Developing and maintaining customer relationships by promptly responding to queries and resolving problems effectively and efficiently • These skills can easily be applied to the retail sector

Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Packaging
Open/closing store
Recommendations
Fatemah Sedoo
Senior colleague - Supervisor, CeX
May 2023 - Sep 2023

I had the pleasure of working closely with Hassan at CeX, during which time he consistently demonstrated a strong work ethic, excellent customer service skills, and an impressive ability to learn quickly and adapt to new challenges. He was responsible for a variety of tasks, including assisting customers with their purchases, managing efficient cash register operations, and processing ecommerce orders with high attention to detail. He approached each of these responsibilities with dedication and a positive attitude. Hassan's ability to connect with customers and understand their needs significantly contributed to our team's success. He was always willing to go the extra mile to ensure customer satisfaction and was also a reliable team player who collaborated effectively with colleagues, showing a willingness to support and assist wherever needed. Hassan's time at CeX was marked by their proactive approach to problem-solving and his commitment to continuous improvement. He was always open to feedback and used it constructively to enhance their performance. His professionalism, coupled with his enthusiasm and willingness to learn, makes Hassan a valuable asset to any team. I am confident that Hassan will continue to excel in his future endeavours, and I highly recommend him for any position he may pursue. If you have any further questions, please do not hesitate to contact me. Sincerely, Fatemah Sedoo

Languages
French - Basic
Urdu - Basic
English - Native
Education & Training
Sir George Monoux College
‘22 - ‘24
A-levels
History, Sociology, Economics
Norlington School
‘17 - ‘22
GCSE
Maths, English Literature, English Language, Combined Science, History, Design & Technology, Drama, France, Religious studies