Hadia Courtenay
With 10 years’ premium retail experience, I excel in sales, customer service, and stock coordination across luxury and high street brands. I am adaptable, organised, and bilingual in French, with a strong track record supporting fast-paced store operations and consistently delivering exceptional service on the shop floor.
Responsibilities across supervisory and retail roles included store opening and closing, end-of-day reports, banking, team management, sales and styling advice, weekly sales tracking, stock organisation, deliveries, transfers, customer orders, Click & Collect and iPad sales.
Provided customer service and sales assistance; supported deliveries, stock transfers, Click & Collect, customer orders and OneStock processes.
Hadia is very commited, dedicated and professional at her work. She is punctual, easy to work with and very adaptable. Hadia is also very capable to work under pressure, help the team and also can share her own initiatives and great knowledge and ideas. Thank you. Latifa