Laura Nava
I bring extensive retail management experience across fashion, jewellery, and accessories, with a strong focus on sales, team development, and delivering results. I excel in fast-paced environments, adapt quickly to new challenges, and am passionate about creating engaging customer experiences on the shop floor.
Responsible for daily sales and operations for the RTW/Fine Jewelry/Handbag/Seasonal Accessories/Luggage/ Home/Men’s departments. Developing a highly trained team of retail professionals for each department. Collaborate with GM and other department manager's to ensure total stores KPI's are achieved.
Responsible for generating sales and daily operations of the San Francisco location. Hire, develop and train sales staff. Custom creations with The Iconic Sweetie Bracelet.
Responsible for generating sales and for the daily operations of multiple store locations. Hire, develop, train, and retain all management and sales staff. Co–developed a store manager training manual and a three step training program for the sales position that are both still used today. Initiate and give selling presentations throughout the year. Mentor individuals from the position of salesperson to store manager. Determine staff promotions demotions and terminations. Ensure that all locations maintain company cleanliness and visual standards. Oversee payroll, scheduling and loss prevention.
Responsible for Generating sales and for the daily operations of the Haight Street location of Ambiance. Demonstrate the skills necessary for promotion to District Sales Manager.
Responsible for Generating sales and for the daily operations of the Serramonte location.