Ayanna Vander Waal
I bring practical experience as an actress and shop assistant, confidently managing tills, customer service, and shop floor presentation. Adaptable and energetic, I thrive in fast-paced rehearsal and retail environments and am dedicated to providing excellent service and creating a welcoming atmosphere for every customer.
Sorting, categorisation, and tagging. Working at the till. Interacting with customers. Maintaining a clean, organised, and visually appealing shop floor to enhance customer experience.
Supporting students aged 4-6 to learn essential theatre skills Leading and guiding the students in their performances Supervising the students Supporting the teachers with behaviour management Encouraging the students to break out of their comfort zone and explore new skills, interests, and opportunities Helping students to build their confidence by giving them opportunities to explore independent roles within a safe and structured environment Finding creative ways to support students to engage
Supporting a group of students in Year 2 and 3 to move through various stations during the day including Sport, Arts and Crafts and Games Actively engaging students in tasks and activities Supervising the students Supporting the teachers with behaviour management Leading students through alternative activities, related to the main activity, to meet the individual needs of students. Teaching and guiding students who were struggling with a particular task, activity or skill
I am delighted to provide this testimonial for Ayanna, who volunteered under my supervision as a Charity Retail Assistant at Asha Charity Shop. Throughout her time at Asha Charity Shop, she consistently demonstrated exceptional qualities that would make her an invaluable asset to any premium retail environment. Ayanna possesses a natural gift for customer engagement that immediately sets her apart. Her warm, professional demeanour and excellent verbal communication skills created genuine connections with our diverse customer base. She intuitively understood each customer's needs and consistently exceeded their expectations through attentive, personalised service. Her ability to build rapport quickly while maintaining professional boundaries is remarkable and would translate seamlessly to a luxury retail environment. Ayanna demonstrated an exceptional eye for visual presentation and brand consistency. She transformed our shop floor displays with creative flair while maintaining the highest standards of organisation and cleanliness. Her attention to detail in product categorisation, tagging, and arrangement created an inviting, premium shopping experience that significantly enhanced customer satisfaction. This natural aesthetic sense, combined with her systematic approach, would be ideally suited to the exacting visual standards of a luxury store. Ayanna's reliability was exemplary. She approached every task (e.g. till operations, stock management, etc) with diligence and pride. Her strong work ethic, punctuality, and positive attitude made her a pleasure to manage and a valued team member. She consistently maintained professional standards even during challenging situations, displaying emotional intelligence and problem-solving skills beyond her years. What impressed me most was Ayanna's eagerness to learn and adapt. She embraced new responsibilities enthusiastically and showed remarkable initiative in identifying ways to improve our operations. Her creative background brought a unique perspective that improved our team dynamic and customer interactions. Ayanna would be an exceptional addition to any retail team, particularly in an environment that values customer service excellence, visual standards, and professional growth. I recommend her without reservation and am confident she will make a significant positive impact wherever she chooses to apply her talents.