Nabeeha Khan

• Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels. • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements. • Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction. • Assisted customers with product-related questions, feedback and complaints. • Tailored communication style to suit diverse customer demographics, ensuring clarity and positive rapport. • Addressed customer service enquires quickly and accurately.

• Engaged with customers to better understand needs and deliver excellent service. • Resolved customer queries and problems using effective communication and providing step-by-step solutions. • Managed complaints with calm, clear communication and problem-solving. • Addressed customer concerns with empathy and understanding. and escalated major issues to supervisor. • Collaborated with team members to achieve target results. • Identified issues, analyzed information and provided solutions to problems. • Completed service tasks within designated timeframes. and quality targets. • Maintained clean, safe working environments to eliminate accident risks.

• Greeted guests upon arrival, provided check-in assistance and directed to rooms efficiently. • Supported guests with immediate, knowledgeable assistance for diverse needs. • Cleaned reception area regularly to maintain professional appearance. • Managed inventory of front desk supplies and placed orders to avoid shortages. • Kept office inventory levels optimized with timely restocks and accurate purchase order management.

• Created personalized makeup plans for clients attending special occasions, delivering flawless finishes that lasted throughout events. • Applied advanced makeup techniques to meet client specifications for various events, enhancing their natural beauty. • Offered corrective makeup services for photoshoots, skillfully concealing imperfections and enhancing features. • Provided customized beauty services to clients based on individual preferences. and treatments based on client requests. • Worked closely with clients experiencing skin conditions, selecting hypoallergenic products to avoid allergic reactions. • Resolved customer complaints professionally, ensuring satisfactory resolutions and client retention. • Responded promptly to customer inquiries, contributing to overall client satisfaction. to customer email and phone communications.

• Individualized instruction and tutoring to match student knowledge and skills. • Provided one-to-one support to pupils requiring additional help, enhancing their learning outcomes. • Assessed student progress through regular quizzes, assignments, and feedback sessions. • Supported students in preparing for examinations and assessments, boosting their confidence and competence. • Developed and delivered interactive online lessons tailored to meet the diverse needs of students. • Created lessons to lay out foundational theories and concepts and prepare students for advanced topics. • Maintained accurate records of student performance, attendance, and progress reports.

• Engaged with customers to better understand needs and deliver excellent service. • Resolved customer queries and problems using effective communication and providing step-by-step solutions. • Actively listened to customers to fully understand requests and address concerns. • Identified issues, analyzed information and provided solutions to problems. • Built and maintained courteous and effective working relationships. • Demonstrated consistent hard work and dedication to achieve results and improve operations. • Met schedule using excellent planning and coordination skills.