With a year's experience at Taj Hotel, I've honed exceptional service skills, crucial for retail. Skilled in customer interaction and POS systems, my passion lies in ensuring satisfaction across diverse product categories, from menswear to beauty, in various retail environments. Basic English proficiency aids in servicing a wide clientele.
• Collaborated within a diverse team of 15, encompassing both front-of-house and kitchen staff, to ensure seamless operations. • Extended warm greetings to patrons and catered to their individual needs, adhering closely to their preferences. 01/2023 – 01/2024 Sialkot, Pakistan • Orchestrated efficient order-taking processes, providing timely recommendations and presenting daily specials to enhance the dining experience. • Ensured swift and accurate delivery of food courses and alcoholic beverages, maintaining a high standard of service throughout. • Fostered strong communication channels with kitchen colleagues to guarantee accurate meal preparation and addressed any issues promptly and professionally. • Prioritized customer satisfaction and safety, continuously striving to uphold the well-being of patrons and staff alike. • Underwent comprehensive training in food handling techniques, emphasizing proper freezer storage and equipment sanitation protocols. • Spearheaded the setup and execution of various special events and promotions, contributing to revenue growth initiatives. • Actively participated in sales-driven incentives to boost revenue and elevate the venue's prominence within the industry.
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