I thrive in retail, having been a Sales Assistant at Subdued, where I managed inventory and multi-lingual client interactions. My adaptability, customer service, and cash handling skills make me ideal for dynamic sales roles.
• Engaged in multi-lingual client interactions and interviewed customers on preferences and feedback for daily report as client profile was largely tourists, identified top 5 best sellers and analysed sale trends • Frequently self-managed team as manager working across three stores, collaborated with team of 3 to carry-regular inventory • Completed sales transactions using cash, credit cards and debit card and counted cash receipts at end of day to ensure accuracy, organized cash drawers and calculated the deposit to prepare it for bank to retrieve
• Processed 100+ orders per shift with average £value of 30.00 maintaining target completion timeframe close to 100% • Operated the point-of-sale system and handled cash and credit card transactions. • Responded promptly to customer complaints or concerns and resolved issues to their satisfaction. • Followed food safety procedures to ensure the health and safety of customers and participated in training sessions to improve service quality and restaurant operations.
• Helped a young boy with additional needs partake in swimming lessons • I used creativity and non-verbal communication to keep the child attentive and engaged in the pool • Attended training sessions and a first aid class to learn how to work with children with additional needs
• Provided exceptional customer service to guests by greeting them promptly, taking accurate orders, and ensuring a pleasant dining experience. • Memorised menu items and daily specials to make recommendations and answer customer inquiries. • Maintained a clean and organised work area, including restocking supplies and utensils • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
Sara is a super hardworking and friendly colleague to work with. She works with efficiency and care in all that she does, prioritising customers' needs and supporting her coworkers in whatever way she can. I had a great time working with her and I am grateful for her helpful tips along the way!