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Open to Permanent

Latifa Mezghrani

Sales Associate
About

With experience as a Sales Associate at Thomas Sabo, I excel in customer engagement and exceeding sales targets. Fluent in four languages, I offer exceptional service and product knowledge in fast-paced environments, specialising in luxury jewellery and accessories within department stores.

Previous Brands
Mulberry
Thomas Sabo in Selfridges
Self Employed
Work Experience
Sales Associate
Nov ‘24 - Now
Thomas Sabo in Selfridges

• Customer Engagement: Welcomed and assisted customers, providing exceptional service and guiding them through Thomas Sabo's collections to meet their specific needs. • Product Knowledge: Maintained in-depth knowledge of the brand's jewellery and accessories, offering tailored recommendations based on customer preferences. • Sales Targets: Achieved and often exceeded daily and monthly sales targets by upselling and cross-selling products, including premium pieces and personalised items. • Merchandising: Ensured displays were visually appealing and aligned with Thomas Sabo's brand image, regularly replenishing stock and maintaining store standards.

Sales volunteer
Sep ‘18 - Jun ‘20
Self employed

Supported the organisation of fundraising events, promoting products and activities to students and parents.Collaborated with team members to enhance the overall experience of event attendees and boost sales.

Sales associate
Jan ‘14 - Dec ‘18
Self employed

Assisted in setting up and managing sales booths at community events, engaging customers and promoting products.Provided friendly and knowledgeable service to customers, helping them make informed purchasing decisions.Handled cash and card transactions accurately and efficiently, maintaining a balanced cash register.

Retail Experience
Store Approvals
Selfridges
Retail Category
Luxury
Premium
High street
High-end luxury
Work Environment
Department store
Boutique
Shopping centre
High street store
Flagship store
Pop-Up
Travel retail
Outlet
Product Category
Watches & Jewelry
Accessories
Womenswear
Leather goods
Footwear
Responsibilities
Storytelling
Aftercare
Complaint handling
Client Help
Greeting
Client Advising
Transactions
Cash register
Online orders fulfilment
Packaging
Returns & Exchanges
Stock control
Store Maintenance
Open/closing store
Delivery processing
Inventory control
Product labelling
Product setup
Recommendations
Meriem Mahmood
Direct manager - Handmade jewellery and fashion items seller
Jan 2014 - Dec 2018

Latifa is very enthusiastic person who loves to participate in everything whenever given task. She is a very keen person.

Languages
English - Native
French - Work Proficiency
Spanish - Native
Arabic - Work Proficiency
Education & Training
Open Study College
‘24 - ‘24
A-Levels in Law, Politics, Business
Burntwood Secondary School
‘18 - ‘23
GCSEs