Experienced in customer care and retail, I have served as a Customer Care Assistant at Fenwick and a Christmas temp cheese monger. Proficient in sales, product knowledge, and adaptable to dynamic retail environments with strong communication skills.
• Making sure designated area is clean to the highest standard • Helping customers with navigation • Ability to work independently • Ability to work in a team • Evenings weekends snd overtime • Adhering to industry standards • Sweeping, mopping vacuuming sanitising
• Cutting cheeses • Pick and packaging • Warehouse safety • Knowledge on cheese types • Higiene when handling • Inspecting to make sure items are of good quality
• Admin • Making sure guests are comfortable and content • Hourly corridor walks • Taking reservations • Health and safety • Bartending / Mixology • Adaptability • Strong sense of communication skills •
• working on tills • Giving quality assistance to all customers • Labelling items of clothing • Demonstrating strong listening skills to help address the individual needs of each customer • Adaptability to all situations faced with • Patience
Overview: The job of a Rides & Attractions Host combines elements of security, customer service and conflict resolution. My aim was to make sure that customers took away positive memories from their day out. To be successful in this role it was essential I was able to instantly build rapport with people and put them at ease. • Meeting/welcoming guests at the park entrance, engaging with guests, answering guests' questions. • Offering high levels of customer service, dealing with guests in a courteous polite friendly manner. • Marketing, assisting in the setting up and running of special promotions and events, leaflet distribution. • Dealing with customer queries/complaints as and when they arise in a positive professional manner. • Managing queues, dealing with unruly guests, assisting guests in distress, enforcing height restrictions.
Overview: This was a working holiday role, my duties included meeting resort guests on their arrival, signing them in, issuing room keys, giving guided tours of the complex and its amenities. • Meeting/welcoming guests at the resort, engaging with guests during their stay, answering questions. • Sales, advertising premium resort services, local guided tours, and a variety of affiliated local venues. • Marketing, assisting in the setting up and running of special promotions and events, leaflet distribution. • Dealing with customer queries/complaints as and when they arise in a positive professional manner. • Housekeeping duties, cleaning rooms, changing/washing towels and bedding, replenishing toiletries. Education & Qualifications Received: