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Abid Sherzad

Proven sales pro excelling in teamwork, IT, and results—ready to elevate Selfridges' retail experience.
About

With experience as a Sales Assistant in British multinational retail, I thrive in fast-paced environments, focusing on customer service and sales targets. My adaptability and passion for fashion enable me to excel in high street settings, from menswear to beauty products.

Previous Brands
Debenhams Plc
Work Experience
sales assistant
Jan ‘23 - Jan ‘24
Self employed

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
High street store
Product Category
Menswear
Accessories
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Store Maintenance
Open/closing store
Health & safety
Recommendations
Zahid Sherzad
Worked together but different companies - Structural Engineer
Jan 2023 - Jan 2024

To Whom It May Concern, I am writing to wholeheartedly recommend Abid for a role in Customer Service. During our time working together, Abid consistently demonstrated a keen ability to handle customer inquiries with patience, empathy, and understanding. His communication skills are exceptional, allowing him to connect with customers and resolve their issues effectively. Abid has a natural talent for turning challenging situations into positive experiences for customers. His problem-solving skills, coupled with his willingness to go above and beyond, make him an asset to any team. His personable approach not only diffuses potential conflicts but also builds lasting relationships, fostering customer loyalty and satisfaction. Abid's commitment to quality service is evident in every interaction. He takes the time to listen to customer needs, ensuring that each solution is tailored to their unique situation. His dedication to his work and his ability to work under pressure without compromising service quality are traits that I have always admired. In conclusion, Abid’s blend of interpersonal skills, customer-focused mindset, and his proactive approach to addressing customer needs will be a significant advantage to your customer service team. I am confident that he will exceed your expectations and become a valued member of your organisation. Best regards, Zahid Sherzad

Languages
Pashto
Urdu
Hindi
English
Education & Training
Cyprus International University
‘21 - ‘23
Physics-(B)