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Suha Ishtiaq

enthusiastic individual looking for new opportunities
About

With luxury retail experience at Selfridges and Mulberry, I've excelled in delivering exceptional customer service and exceeding sales targets. My adaptability and dedication shine through personalised customer experiences and comprehensive product knowledge. Proficient in a range of retail responsibilities from client advising to stockroom management.

Previous Brands
Dune London
Matalan
Mulberry
Selfridges
Work Experience
sales associate
Nov ‘23 - Jan ‘24
Selfridges – mulberry FIXED TERM CONTRACT

Working with mulberry gave me an insight to luxury retail which further enhanced my professionalism and customer management skills. Mulberry is a boutique within selfridges meaning all the customers must be served with a personalised shopping experience that delivered service that went above and beyond. Within my short experience I have gained exceptional knowledge of the brand and it's products as well as exceptional customer service delivery.

sales associate dune
Jul ‘22 - Nov ‘23
Selfridges

While working at Selfridges, I had the amazing opportunity to be a part of a dynamic team of sales associates. I excelled in providing top-notch customer service, utilising my in-depth knowledge of the products, and exceeding sales targets. It was an enriching experience that further developed my skills in customer relations, salesmanship, and teamwork. Having worked in such a high reputable company has further enhanced my professionalism within the retail industry

Retail Experience
Retail Category
Luxury
Premium
High-end luxury
Work Environment
Boutique
Department store
Product Category
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Storytelling
Product demos
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Product setup
Product labelling
Stockroom management
Health & safety
Open/closing store
Languages
English